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16. How will variation in the actual durations of each activity be dealt with to ensure that the expected Solution brand results are met?
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17. Is the Solution brand scope complete and appropriately sized?
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18. What key stakeholder process output measure(s) does Solution brand leverage and how?
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19. Does the team have regular meetings?
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20. How do you catch Solution brand definition inconsistencies?
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21. What information should you gather?
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22. Has the Solution brand work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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23. Who are the Solution brand improvement team members, including Management Leads and Coaches?
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24. What sources do you use to gather information for a Solution brand study?
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25. What is the definition of success?
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26. Have the customer needs been translated into specific, measurable requirements? How?
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27. What are the rough order estimates on cost savings/opportunities that Solution brand brings?
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28. Do you all define Solution brand in the same way?
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29. If substitutes have been appointed, have they been briefed on the Solution brand goals and received regular communications as to the progress to date?
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30. What are the Solution brand use cases?
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31. How will the Solution brand team and the group measure complete success of Solution brand?
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32. What was the context?
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33. Are there different segments of customers?
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34. What information do you gather?
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35. How can the value of Solution brand be defined?
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36. Are the Solution brand requirements complete?
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37. When is/was the Solution brand start date?
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38. Who is gathering information?
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39. How do you manage changes in Solution brand requirements?
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40. Where can you gather more information?
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41. How was the ‘as is’ process map developed, reviewed, verified and validated?
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42. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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43. What are the dynamics of the communication plan?
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44. Do you have organizational privacy requirements?
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45. Is scope creep really all bad news?
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46. Has everyone on the team, including the team leaders, been properly trained?
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47. Is there a clear Solution brand case definition?
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48. What system do you use for gathering Solution brand information?
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49. Are audit criteria, scope, frequency and methods defined?
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50. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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51. What knowledge or experience is required?
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52. Are the Solution brand requirements testable?
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53. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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54. What Solution brand requirements should be gathered?
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55. What is the scope of Solution brand?
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56. Why are you doing Solution brand and what is the scope?
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57. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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58. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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59. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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60. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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61. Scope of sensitive information?
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62. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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63. When are meeting minutes sent out? Who is on the distribution list?
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64. What is the definition of Solution brand excellence?
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65. How do you build the right business case?
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66. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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67. Is there a critical path to deliver Solution brand results?
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68. What Solution brand services do you require?
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69. Who is gathering Solution brand information?
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70.