8 Chapter 8Table 8.1 The HCAHPS Patient Satisfaction Survey (Hospital Version)Table 8.2 Examples of holistic care, shared decision making, patient‐centered c...Table 8.3 Examples of Potential Paternalism in Health Care with Alternative App...Table 8.4 U.S. Health Care Policies Affecting Patient‐Centered CareTable 8.5 Picker Principles of Patient‐Centered CareTable 8.6 Patient Advocacy GroupsTable 8.7 QSEN Competencies for Patient‐Centered CareTable 8.8 Simulation Scenario to Improve a QSEN CompetencyTable 8.9 Effectiveness of Patient‐Centered Care
9 Chapter 9Table 9.1 Learning Styles, Characteristics of the Learner, and Suggested Teachi...Table 9.2 Learning Domains and Levels of Learning within Each DomainTable 9.3 Components of a Behavioral ObjectiveTable 9.4 Learner Analysis for Patient or Staff EducationTable 9.5 Multimedia ResourcesTable 9.6 Sample Lesson PlanTable 9.7 Education EvaluationTable 9.8 Benner's Novice to Expert TheoryTable 9.9 Sample Staff Lesson Plan for Management of the Patient with aCerebroV...Table 9.10 QSEN Competencies and KSAsTable 9.11 Adult Learner Strategies.
10 Chapter 10Table 10.1 Important EBP TermsTable 10.2 Levels of EvidenceTable 10.3 Common Examples of Types of EvidenceTable 10.4 References for EBP
11 Chapter 11Table 11.1 Information Retrieval Process Using the Five A's.Table 11.2 Example of a Too Specific and a Too Broad Literature Search Question...Table 11.3 How to Assemble a PICOT Question.Table 11.4 Boolean Operators.Table 11.5 Sample Truncation and Wildcards.Table 11.6 Electronic Literature Databases.Table 11.7 Clinical Point of Care ToolsTable 11.8 How to Appraise Information Using Who, What, When, Where, Why, and H...Table 11.9 Five Questions to Ask When Reviewing a Methods Section of a Research...Table 11.10 Questions to Ask When Appraising Websites or Mobile Applications.
12 Chapter 12Table 12.1 Patient Experience DataTable 12.2 Patient Experience and Satisfaction Survey QuestionsTable 12.3 The Nurse's Key Roles in the Health Care Delivery SystemTable 12.4 Structure, Process, and Outcome in an Operating RoomTable 12.5 Examples of Waste in Health CareTable 12.6 Benchmark SourcesTable 12.7 PDSA CycleTable 12.8 FOCUS Methodology Used by a Cardiology TeamTable 12.9 Six Domains of Health Care Quality (STEEEP) and Examples of QI Measu...Table 12.10 Monitoring Organizations, Clinical Indicators, and the NurseTable 12.11 Monetary Impact of a Reduction in DRG Payment
13 Chapter 13Table 13.1 Structures, Processes, and Outcomes that Develop Nursing Engagement ...Table 13.2 Examples of Data on the NDNQI RN Survey:Table 13.3 Press Ganey Patient Experience Survey QuestionsTable 13.4 Quality Improvement FocusTable 13.5 Behaviors that Enhance Interprofessional CollaborationTable 13.6 Helping versus Hindering Communication BehaviorsTable 13.7 Resources to Generate Outcome Benchmarks in Clinical PracticeTable 13.8 Leadership Skills Shown by Nurses Working in QITable 13.9 Roles and Responsibilities on a Quality Improvement TeamTable 13.10 FOCUS Methodology Used by the Patient Handoff Quality Improvement T...Table 13.11 Creating SMART Goals for an Improvement ProjectTable 13.12 Lessons Learned as a Leader of a QI Project
14 Chapter 14Table 14.1 Hospital‐Acquired ConditionsTable 14.2 Nursing Commitment to a Culture of SafetyTable 14.3 How to Calculate the Fall Rate on a 30‐Bed UnitTable 14.4 Organizations that Spread and Sustain Patient and Health Care Staff ...Table 14.5 Safety Initiatives to Protect Patients, Nurses, and Other Health Car...Table 14.6 Opening Scenario Handoff Using I‐PASS and SBARR for Patient SafetyTable 14.7 Hand Hygiene Structure, Process, and OutcomeTable 14.8 Ergonomics Components and Examples in Health Care Needed to Eliminat...Table 14.9 Actions to Take in an Active Shooter EventTable 14.10 Examples of the Nurse's Skills in the Disaster Continuum
15 Chapter 15Table 15.1 The Clinical Decision Support RightsTable 15.2 Ten Common HIPAA Privacy ViolationsTable 15.3 Phishing Tips
16 Chapter 16Table 16.1 Tuckman and Jensen's Stages of Team ProcessTable 16.2 Barriers to Team PerformanceTable 16.3 Team Evaluation ChecklistTable 16.4 Guidelines for MeetingsTable 16.5 Communication SkillsTable 16.6 Additional Barriers to Communication.Table 16.7 Overcoming Communication Barriers. Note: Table created by chapter au...Table 16.8 How to Improve Your Ability to Work with Your BossTable 16.9 Signs of Horizontal/Lateral ViolenceTable 16.10 Summary of Conflict Management TechniquesTable 16.11 I PASS THE BATON
17 Chapter 17Table 17.1 Quality and Safety in Education for Nurses: Teamwork and Collaborati...Table 17.2 Members of the TeamTable 17.3 Tuckman and Jensen's Stages of Team Process
18 Chapter 18Table 18.1 Adverse Outcomes of Inadequate Delegation, Assignment, and Supervisi...Table 18.2 Definition of TermsTable 18.3 Assignment SheetTable 18.4 Key Delegation and Assignment Principles in Nursing PracticeTable 18.5 The Five Rights of DelegationTable 18.6 Employer/Nurse Leader Responsibilities for Efficient Delegation and ...Table 18.7 Delegation or Assignment Suggestions for RNsTable 18.8 Additional Delegation and Assignment Suggestions for RNsTable 18.9 Test YourselfTable 18.10 Obstacles to DelegationTable 18.11 Elements to Consider when Delegating or AssigningTable 18.12 Delegation or Assignment Task ExamplesTable 18.13 Table 18.13 Which Tasks Can Be Delegated or Assigned?
19 Chapter 19Table 19.1 Work Activity LogTable 19.2 Top Priority Patients with Potential Threats to Their ABCsTable 19.3 Methods of End‐of‐Shift Hand‐Off Report: Advantages and Disadvantage...Table 19.4 Tool for End‐of‐Shift Hand‐Off ReportTable 19.5 Factors to Consider in Planning for a ShiftTable 19.6 Factors Considered in Making AssignmentsTable 19.7 Strategies for Avoiding Personal Time DistractionsTable 19.8 Behaviors of Perfectionists vs. Pursuers of ExcellenceTable 19.9 Personal Time Management when Returning to School
20 Chapter 20Table 20.1 Types of Change, Definition, ExamplesTable 20.2 Comparison Chart of Change Theories and Their UsesTable 20.3 Kotter's Eight‐Step Process and StrategiesTable 20.4 Change Agent ApproachesTable 20.5 Socratic QuestioningTable 20.6 Revised Bloom's TaxonomyTable 20.7 List of Nursing Innovators
21 Chapter 21Table 21.1 Examples of Power for Nursing Table 21.2 A Framework for Empowerment Table 21.3 Nursing Organizations Table 21.4 Summary of Selected Legislation Affecting Workers Table 21.5 Collective Bargaining Terminology Table 21.6 Pros and Cons of Unionization Table 21.7 Steps in Organizing a Collective Bargaining Unit Table 21.8 A Manager's Role During a Unionization Drive Table 21.9 A Nurse's Role During a Unionization Drive Table 21.10 Political Roles for Nurses Table 21.11 Essential Dimensions of Nursing Table 21.12 Selected History of Policy Actions to Reform Health Care
22 Chapter 22Table 22.1 The Three Branches of GovernmentTable 22.2 Selected Intentional TortsTable 22.3 Selected Sources of Evidence Regarding the Standard of CareTable 22.4 Nursing Malpractice CasesTable 22.5 Tips for Working with Electronic Health RecordsTable 22.6 SBAR – A Useful Tool for Patient Handoffs to Other ProfessionalsTable 22.7 Actions to Decrease the Risk of Liability
23 Chapter 23Table 23.1 Selected Ethical TheoriesTable 23.2 Ethical PrinciplesTable 23.3 The Ethical Positioning System (EPS) ModelTable 23.4 Organizational Elements to Support an Ethical WorkplaceTable 23.5 International Council of Nurses Code of Nursing Ethics
24 Chapter 24Table 24.1 Ten Most Common HeritagesTable 24.2 Cultural Competence Self‐Assessment ToolsTable 24.3 Cultural Nursing Theories and ModelsTable 24.4 Cultural Norms, Health Care Beliefs, and Religious BeliefsTable 24.5 National Standards for Culturally and Linguistically Appropriate Ser...Table 24.6 United States' Organizational Behavioral StylesTable 24.7 Workplace Behavior GuidelinesTable 24.8 Example SBAR Communication between Nurse and PhysicianTable 24.9 Generational Characteristics
25 Chapter 25Table 25.1 NCLEX‐RN Test PlanTable 25.2 Hypothetical Action Model for a Pediatric Case StudyTable 25.3 Variables Related to NCLEX‐RN PerformanceTable 25.4 NCLEX‐RN Review Courses and Course ResourcesTable 25.5 NCLEX‐RN Learning Needs AnalysisTable 25.6 NCLEX‐RN 8 Week Preparation CalendarTable 25.7 NCLEX‐RN Daily Preparation Calendara Table 25.8 A Mnemonic DeviceTable 25.9 Final NCLEX‐RN TipsTable 25.10 Medication Study GuideTable 25.11 Common Food Sources for Various Nutrients and Diets
26 Chapter 26Table 26.1 Questions to Consider Regarding OrientationTable 26.2 Sample of the First Week of Orientation for All Nurses on Inpatient ...Table 26.3 Sample of a Medical‐Surgical RN Skills Assessment and Orientation Ch...Table 26.4 NCSBN On‐line e‐learning