117. Why are you doing Organizational communications and what is the scope?
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118. What is the worst case scenario?
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119. Have all basic functions of Organizational communications been defined?
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120. How do you gather Organizational communications requirements?
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121. Has/have the customer(s) been identified?
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122. Have specific policy objectives been defined?
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123. How do you build the right business case?
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124. How often are the team meetings?
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125. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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126. Does the scope remain the same?
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127. Are roles and responsibilities formally defined?
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128. What key stakeholder process output measure(s) does Organizational communications leverage and how?
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129. How have you defined all Organizational communications requirements first?
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130. Are there different segments of customers?
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131. How does the Organizational communications manager ensure against scope creep?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Organizational communications Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How frequently do you track Organizational communications measures?
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2. What are the operational costs after Organizational communications deployment?
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3. What are your customers expectations and measures?
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4. How do you measure variability?
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5. Do you have an issue in getting priority?
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6. How can you measure Organizational communications in a systematic way?
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7. Where is it measured?
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8. How can you reduce the costs of obtaining inputs?
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9. What are the types and number of measures to use?
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10. How can you reduce costs?
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11. What are your operating costs?
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12. How can you measure the performance?
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13. What does a Test Case verify?
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14. Does management have the right priorities among projects?
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15. How sensitive must the Organizational communications strategy be to cost?
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16. What causes mismanagement?
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17. Are you taking your company in the direction of better and revenue or cheaper and cost?
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18. Is the solution cost-effective?
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19. What are the Organizational communications investment costs?
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20. What disadvantage does this cause for the user?
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21. When are costs are incurred?
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22. What are the current costs of the Organizational communications process?
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23. What could cause delays in the schedule?
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24. How can you manage cost down?
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25. What are allowable costs?
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26. How do you verify the Organizational communications requirements quality?
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27. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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28. Who pays the cost?
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29. Are actual costs in line with budgeted costs?
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30. What are the costs and benefits?
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31. What causes extra work or rework?
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32. Are you able to realize any cost savings?
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33. What does losing customers cost your organization?
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34. Which Organizational communications impacts are significant?
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35. Who should receive measurement reports?
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36. What relevant entities could be measured?
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37. What are your primary costs, revenues, assets?
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38. What are your key Organizational communications organizational performance measures, including key short and longer-term financial measures?
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39. What are the Organizational communications key cost drivers?
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