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128. Are accountability and ownership for Decision-support clearly defined?
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129. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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130. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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131. What is the scope of Decision-support?
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132. What defines best in class?
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133. Are customer(s) identified and segmented according to their different needs and requirements?
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134. Is full participation by members in regularly held team meetings guaranteed?
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135. How was the ‘as is’ process map developed, reviewed, verified and validated?
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136. What are the Decision-support use cases?
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137. Has everyone on the team, including the team leaders, been properly trained?
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138. How do you manage scope?
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139. Is the team sponsored by a champion or stakeholder leader?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Decision-support Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are supply costs steady or fluctuating?
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2. How can you reduce costs?
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3. Did you tackle the cause or the symptom?
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4. Who is involved in verifying compliance?
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5. What are you verifying?
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6. How can a Decision-support test verify your ideas or assumptions?
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7. Are indirect costs charged to the Decision-support program?
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8. How much does it cost?
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9. What methods are feasible and acceptable to estimate the impact of reforms?
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10. How do you verify your resources?
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11. How can you manage cost down?
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12. What is the cause of any Decision-support gaps?
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13. What harm might be caused?
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14. What are allowable costs?
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15. How will success or failure be measured?
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16. What disadvantage does this cause for the user?
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17. What does losing customers cost your organization?
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18. What are the strategic priorities for this year?
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19. Is there a need for decision-support tools to assist managers prioritize maintenance activities?
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20. What are the costs of delaying Decision-support action?
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21. What users will be impacted?
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22. What would it cost to replace your technology?
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23. What happens if cost savings do not materialize?
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24. What are the costs of reform?
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25. What details are required of the Decision-support cost structure?
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26. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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27. What are the costs?
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28. What are the estimated costs of proposed changes?
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29. How do you verify the authenticity of the data and information used?
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30. How is progress measured?
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31. How sensitive must the Decision-support strategy be to cost?
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32. Are you able to realize any cost savings?
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33. How will your organization measure success?
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34. What is measured? Why?
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35. What is the root cause(s) of the problem?
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36. How will measures be used to manage and adapt?
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37. Do you have a flow diagram of what happens?
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38. Has a cost center been established?
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39. How can you measure the performance?
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40. What would be a real cause for concern?
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41. Have design-to-cost goals been established?
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42. When are costs are incurred?
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