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14. What happens if Decision-support’s scope changes?
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15. Are there different segments of customers?
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16. If substitutes have been appointed, have they been briefed on the Decision-support goals and received regular communications as to the progress to date?
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17. The political context: who holds power?
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18. Is there a Decision-support management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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19. Are required metrics defined, what are they?
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20. How often are the team meetings?
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21. How do you manage unclear Decision-support requirements?
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22. Are the Decision-support requirements complete?
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23. What are the dynamics of the communication plan?
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24. What intelligence can you gather?
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25. What is out of scope?
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26. How do you keep key subject matter experts in the loop?
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27. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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28. How would you define Decision-support leadership?
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29. How do you catch Decision-support definition inconsistencies?
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30. Are roles and responsibilities formally defined?
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31. Is special Decision-support user knowledge required?
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32. In what way can you redefine the criteria of choice clients have in your category in your favor?
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33. Is scope creep really all bad news?
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34. Are improvement team members fully trained on Decision-support?
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35. Is there a clear Decision-support case definition?
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36. How do you build the right business case?
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37. Has a project plan, Gantt chart, or similar been developed/completed?
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38. What is a worst-case scenario for losses?
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39. Have all basic functions of Decision-support been defined?
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40. When are meeting minutes sent out? Who is on the distribution list?
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41. What constraints exist that might impact the team?
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42. What are the core elements of the Decision-support business case?
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43. What information do you gather?
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44. How do you hand over Decision-support context?
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45. What is the definition of success?
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46. How can the value of Decision-support be defined?
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47. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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48. What knowledge or experience is required?
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49. Does the scope remain the same?
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50. Will team members regularly document their Decision-support work?
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51. What key stakeholder process output measure(s) does Decision-support leverage and how?
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52. What is out-of-scope initially?
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53. What customer feedback methods were used to solicit their input?
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54. Is the Decision-support scope manageable?
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55. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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56. Has your scope been defined?
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57. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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58. Has/have the customer(s) been identified?
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59. What are (control) requirements for Decision-support Information?
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60. Does the team have regular meetings?
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61. Why are you doing Decision-support and what is the scope?
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62. Will a Decision-support production readiness review be required?
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63. Are task requirements clearly defined?
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64. What are the Decision-support tasks and definitions?
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65. Is it clearly defined in and to your organization what you do?
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66. Are all requirements met?
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67. Are stakeholder processes mapped?
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68. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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69. Will team members perform Decision-support work when assigned and in a timely fashion?
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70. How and when will the baselines be defined?
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71. What information should you gather?
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