72. What is the scope of the Decision-support work?
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73. Are different versions of process maps needed to account for the different types of inputs?
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74. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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75. Is the scope of Decision-support defined?
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76. Are audit criteria, scope, frequency and methods defined?
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77. Has a high-level ‘as is’ process map been completed, verified and validated?
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78. Who are the Decision-support improvement team members, including Management Leads and Coaches?
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79. How will the Decision-support team and the group measure complete success of Decision-support?
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80. Have the customer needs been translated into specific, measurable requirements? How?
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81. Who approved the Decision-support scope?
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82. What is the definition of Decision-support excellence?
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83. When is the estimated completion date?
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84. What is the scope of the Decision-support effort?
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85. What are the tasks and definitions?
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86. What critical content must be communicated – who, what, when, where, and how?
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87. Are approval levels defined for contracts and supplements to contracts?
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88. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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89. Has the direction changed at all during the course of Decision-support? If so, when did it change and why?
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90. What is the worst case scenario?
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91. How is the team tracking and documenting its work?
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92. Is the work to date meeting requirements?
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93. How have you defined all Decision-support requirements first?
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94. What system do you use for gathering Decision-support information?
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95. What Decision-support requirements should be gathered?
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96. Who is gathering Decision-support information?
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97. Is Decision-support linked to key stakeholder goals and objectives?
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98. Is the Decision-support scope complete and appropriately sized?
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99. What Decision-support services do you require?
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100. Do you have organizational privacy requirements?
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101. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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102. Is Decision-support required?
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103. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
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104. How does the Decision-support manager ensure against scope creep?
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105. Do you all define Decision-support in the same way?
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106. When is/was the Decision-support start date?
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107. What gets examined?
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108. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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109. Do you have a Decision-support success story or case study ready to tell and share?
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110. What scope to assess?
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111. How did the Decision-support manager receive input to the development of a Decision-support improvement plan and the estimated completion dates/times of each activity?
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112. Where can you gather more information?
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113. Are there any constraints known that bear on the ability to perform Decision-support work? How is the team addressing them?
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114. What baselines are required to be defined and managed?
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115. What sources do you use to gather information for a Decision-support study?
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116. Has the Decision-support work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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117. What are the compelling stakeholder reasons for embarking on Decision-support?
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118. Is there a critical path to deliver Decision-support results?
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119. What was the context?
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120. What is in scope?
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121. What would be the goal or target for a Decision-support’s improvement team?
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122. How do you gather Decision-support requirements?
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123. Who defines (or who defined) the rules and roles?
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124. How will variation in the actual durations of each activity be dealt with to ensure that the expected Decision-support results are met?
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125. What scope do you want your strategy to cover?
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126. Who is gathering information?
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127.