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      17. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      18. How do you manage scope?

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      19. Are roles and responsibilities formally defined?

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      20. What knowledge or experience is required?

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      21. Is there any additional Theory of governance definition of success?

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      22. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      23. How will the Theory of governance team and the group measure complete success of Theory of governance?

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      24. What are the requirements for audit information?

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      25. What is in scope?

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      26. Are the Theory of governance requirements complete?

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      27. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      28. Has a project plan, Gantt chart, or similar been developed/completed?

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      29. How will variation in the actual durations of each activity be dealt with to ensure that the expected Theory of governance results are met?

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      30. How do you gather the stories?

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      31. Is the Theory of governance scope complete and appropriately sized?

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      32. What is the scope of the Theory of governance effort?

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      33. Has the direction changed at all during the course of Theory of governance? If so, when did it change and why?

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      34. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      35. Are there different segments of customers?

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      36. How do you manage unclear Theory of governance requirements?

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      37. What would be the goal or target for a Theory of governance’s improvement team?

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      38. How can the value of Theory of governance be defined?

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      39. Are all requirements met?

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      40. Why are you doing Theory of governance and what is the scope?

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      41. What critical content must be communicated – who, what, when, where, and how?

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      42. How do you gather Theory of governance requirements?

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      43. Is there a critical path to deliver Theory of governance results?

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      44. How would you define Theory of governance leadership?

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      45. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      46. What intelligence can you gather?

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      47. Is the Theory of governance scope manageable?

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      48. Are there any constraints known that bear on the ability to perform Theory of governance work? How is the team addressing them?

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      49. Has a high-level ‘as is’ process map been completed, verified and validated?

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      50. What are the rough order estimates on cost savings/opportunities that Theory of governance brings?

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      51. Has/have the customer(s) been identified?

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      52. Is scope creep really all bad news?

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      53. Who defines (or who defined) the rules and roles?

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      54. How do you think the partners involved in Theory of governance would have defined success?

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      55. What are the compelling stakeholder reasons for embarking on Theory of governance?

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      56. What is a worst-case scenario for losses?

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      57. Is Theory of governance linked to key stakeholder goals and objectives?

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      58. What information do you gather?

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      59. Who approved the Theory of governance scope?

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      60. When is the estimated completion date?

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      61. Where can you gather more information?

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      62. What are the dynamics of the communication plan?

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      63. Are required metrics defined, what are they?

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      64. What sources do you use to gather information for a Theory of governance study?

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      65. How does the Theory of governance manager ensure against scope creep?

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      66. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      67. Who is gathering information?

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      68. Are resources adequate for the scope?

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      69. Is the work to date meeting requirements?

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      70. What are the tasks and definitions?

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      71. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      72. Has everyone on the team, including the team leaders, been properly trained?