125. What intelligence can you gather?
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126. How do you manage changes in Legal service plan requirements?
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127. How do you gather requirements?
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128. What is the definition of Legal service plan excellence?
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129. When is the estimated completion date?
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130. Is the Legal service plan scope complete and appropriately sized?
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131. Is there a clear Legal service plan case definition?
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132. What baselines are required to be defined and managed?
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133. What is out-of-scope initially?
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134. What critical content must be communicated – who, what, when, where, and how?
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135. Have all of the relationships been defined properly?
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136. What is the definition of success?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Legal service plan Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What are the Legal service plan key cost drivers?
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2. What is an unallowable cost?
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3. How will you measure your Legal service plan effectiveness?
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4. How will measures be used to manage and adapt?
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5. What would be a real cause for concern?
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6. What measurements are possible, practicable and meaningful?
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7. How frequently do you verify your Legal service plan strategy?
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8. What are the estimated costs of proposed changes?
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9. What users will be impacted?
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10. What causes investor action?
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11. Do you have an issue in getting priority?
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12. Has a cost center been established?
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13. What could cause delays in the schedule?
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14. Why do you expend time and effort to implement measurement, for whom?
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15. What does verifying compliance entail?
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16. Who is involved in verifying compliance?
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17. What would it cost to replace your technology?
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18. Have you included everything in your Legal service plan cost models?
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19. Is the solution cost-effective?
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20. What causes extra work or rework?
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21. What is the Legal service plan business impact?
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22. How do you verify performance?
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23. What measurements are being captured?
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24. Is there an opportunity to verify requirements?
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25. How is performance measured?
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26. Do you verify that corrective actions were taken?
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27. How will success or failure be measured?
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28. Are you taking your company in the direction of better and revenue or cheaper and cost?
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29. How are costs allocated?
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30. Where is it measured?
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31. How can you reduce costs?
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32. What details are required of the Legal service plan cost structure?
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33. Was a business case (cost/benefit) developed?
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34. Are there any easy-to-implement alternatives to Legal service plan? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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35. When are costs are incurred?
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36. How frequently do you track Legal service plan measures?
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37. How are measurements made?
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38. How much does it cost?
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39. Are Legal service plan vulnerabilities categorized and prioritized?
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40. Are supply costs steady or fluctuating?
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41. What tests verify requirements?
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42. What is the cost of rework?
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43. Are there competing Legal service plan priorities?
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44. What are hidden Legal service plan quality costs?
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45.