12. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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13. How are consistent Legal service plan definitions important?
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14. Is there any additional Legal service plan definition of success?
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15. Who approved the Legal service plan scope?
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16. Are approval levels defined for contracts and supplements to contracts?
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17. Where can you gather more information?
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18. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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19. Are task requirements clearly defined?
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20. When are meeting minutes sent out? Who is on the distribution list?
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21. Is Legal service plan required?
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22. What are the core elements of the Legal service plan business case?
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23. Do you all define Legal service plan in the same way?
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24. How did the Legal service plan manager receive input to the development of a Legal service plan improvement plan and the estimated completion dates/times of each activity?
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25. Is special Legal service plan user knowledge required?
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26. What Legal service plan requirements should be gathered?
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27. What happens if Legal service plan’s scope changes?
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28. What is the scope of the Legal service plan work?
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29. Is the scope of Legal service plan defined?
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30. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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31. What is the scope of Legal service plan?
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32. Is the work to date meeting requirements?
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33. Will a Legal service plan production readiness review be required?
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34. What are the compelling stakeholder reasons for embarking on Legal service plan?
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35. What are the tasks and definitions?
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36. When is/was the Legal service plan start date?
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37. What is in the scope and what is not in scope?
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38. Is there a critical path to deliver Legal service plan results?
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39. What scope to assess?
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40. Has your scope been defined?
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41. Are there any constraints known that bear on the ability to perform Legal service plan work? How is the team addressing them?
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42. Has a high-level ‘as is’ process map been completed, verified and validated?
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43. Who defines (or who defined) the rules and roles?
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44. What is in scope?
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45. How will variation in the actual durations of each activity be dealt with to ensure that the expected Legal service plan results are met?
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46. Do you have a Legal service plan success story or case study ready to tell and share?
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47. How do you hand over Legal service plan context?
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48. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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49. Has a team charter been developed and communicated?
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50. Have the customer needs been translated into specific, measurable requirements? How?
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51. Is Legal service plan currently on schedule according to the plan?
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52. Are required metrics defined, what are they?
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53. How was the ‘as is’ process map developed, reviewed, verified and validated?
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54. What are the rough order estimates on cost savings/opportunities that Legal service plan brings?
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55. Are there different segments of customers?
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56. Does the scope remain the same?
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57. How is the team tracking and documenting its work?
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58. Who is gathering Legal service plan information?
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59. Is there a Legal service plan management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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60. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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61. Is Legal service plan linked to key stakeholder goals and objectives?
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62. What is the context?
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63. What system do you use for gathering Legal service plan information?
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64. How do you manage unclear Legal service plan requirements?
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65. Are resources adequate for the scope?
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66. Has a Legal service plan requirement not been met?
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67. What information should you gather?