68 Cruise Lines International Association (ICCL): www.iccl.org.
69 ICCL (2005). The Cruise Industry, 2004: www.iccl.org.
70 Cruise Copenhagen: www.cruisecopenhagen.com
71 ICCL. The Cruise Industry.
72 Seatrade (2007). Cruise Report 2007: www.seatradeglobal.com.
73 Cruise Line International Association (CLIA) (2006). CLIA 2006. Cruise Market Profile.
74 www.carneval.com. www.royalcaribbean.com. www.starcruises.com. Kworntnik, Robert J. Jr. (2006). ‘Carnival Cruise Lines: Burnishing the Brand’. Cornell Hospitality Quarterly, vol. 47, 286-300.
76 www.visa.com. www.mastercard.com.
77 www.visa.com.
80 www.dankort.dk.
81 www.hertz.com. www.hoovers.com.
82 www.avis.com. www.cendant.com. www.avisbudgetgroup.com
83 www.auto.com. Eurazeo (2008). Annual Report 2007: www.eurazeo.com.
85 ReportSURE (2006). Insurance Survey 2006: www.reportsure.com.
86 www.worldaccess.com. www.accessamerica.com
89 www.europäische.at
90 Ottenbacher, Michael C. (2007). ‘Innovation Management in the Hospitality Industry: Different Strategies for Achieving Success’. Journal of Hospitality & Tourism Research, vol. 31, 431-454. Deloitte (2007). Hospitality 2010: www.deloitte.com.
91 EU. Panorama on Tourism, passim.
92 VisitDenmark. Turismen i Danmark 2000-2004 (Tourism in Denmark).
94 InterContinental Hotels Group (2008). Annual Reports 2007: www.ichotelsgroup.com.
95 Accor Hotels (2008). Annual Report 2007: www.accor.com.
96 American Hotel & Lodging Association (AHLA): www.ahla.com.
100 www.wikipedia.org: ‘Cuisine’.
101 www.wikipedia.org: ‘Asian cuisine’, ‘European cuisine’, ‘North American cuisine’, ‘Latin American cuisine’, ‘African cuisine’.
102 www.wikipedia.org: ‘Gastronomy’.
103 www.wttc.org. www.unwto.org.
104 The matter of tourism destination competitiveness is dealt with in several articles, recently by: Mazanec, Josef A., Wöber, Karl, and Zins, Andreas H. (2007). ‘Tourism Destination Competitiveness: From Definition to Explanation?’. Journal of Travel Research, vol. 46, 86-95. Govers, Robert, Go, Frank M., and Kumar, Kuldeep (2007). ‘Promoting Tourism Destination Image’. Journal of Travel Research, vol. 46, 15-23.
105 UNESCO. Cultural Heritage: www.unesco.org.
106 Heritage tourism is dealt with by: Jamal, Tazan and Kim, Hyounggon (2005). ‘Bridging the Interdisciplinary Divide: Towards and Integrated Framework for Heritage Tourism Research’. Tourist Studies, vol. 5, 55-83. Bonn, Mark A., et al. (2008). ‘Heritage/Cultural Attraction Atmospherics: Creating the Right Environment for the Heritage/Cultural Visitor’. Journal of Travel Research, vol. 45, 345-354.
107 US Census Bureau (2007). Statistical Abstracts of the United States. Museums, Historical Sites, and Similar Institutions: www.census.gov.
108 Crafts Council and Arts Council of England & The Arts Council of Wales (2004). Making It in the 21st Century. A Socio-Economic Survey of Crafts Activity in England and Wales, 2002-2003: www.craftassoc.com.
109 Paskaleva-Shapira, Krassimira A. (2007). ‘New Paradigms in City Tourism management: Redefining Destination Promotion’. Journal of Travel Research, vol. 46, 108-114.
110 European Travel Commission (2005). City Tourism & Culture. The European Experience. ETC Research Report: www.etccorporate.org.
111 New York City: www.nycvisit.com
112 EU/Leidner. The European Tourism Industry in the Enlarged Community, 7-25.
113 Dolnicar, Sara and Leisch, Friedrich (2003). ‘Winter Tourist Segments in Austria: identifying Stable Vacation Styles using bagged Clustering Techniques’. Journal of Travel Research, vol. 41, 281-292. www.wikipedia.org: