Global Experience Industries. Jens Christensen

Product Purchase in Pretrip Contexts’. Journal of Travel Research, vol. 45, 266-274.

      17 EU/Leidner. The European Tourism Industry, 33-34.

      18 www.blueguides.com. www.wikipedia.org. ‘Guide book’.

      19 www.politikensforlag.dk.

      20 www.fodors.com. www.lonelyplanet.com. www.roughguides.com

      21 www.wikipedia.org. ‘Map’.

      22 www.michelin.com.

      23 www.wikipedia.org. ‘Weather forecasting’.

      24 Eurostat. Panorama on Tourism, 31. TIA. U S. Travel Market Overview.

      25 EU (2006). Energy and Transport in Figures 2005. US Census Bureau (2007). Statistical Abstracts. Transportation: www.census.gov.

      26 EU/Leidner. The European Tourism Industry, 39.

      27 www.sncf.com. www.accorhotels.com

      28 www.stenalines.com. www.scandlines.com.

      29 Drewry (2006). The European Ferry Industry: www.drewry.co.uk.

      30 ATAG (2005). The Economic & Social Benefits of Air Transport: www.atag.org.

      31 ATW. World Airline Financial Results 2005.

      32 www.iata.org.

      33 www.staralliance.com. www.oneworld.com. www.skyteam.com.

      34 Christensen, Jens (2000). IT and Business, 178-182, 234-236, 370-371. Aarhus; Aarhus University Press. www.sabre.com/history. www.galileo.com. www.worldspan.com/history.

      35 Cheyne, Jo, Mary Downes, and Stephen Legg (2005). ‘Travel Agent vs. Internet: What Influences Travel Consumer Choices’? Journal of Vacation Marketing, vol. 12, 41-57. Hyde, Kenneth F. and Rob Lawson (2003). ‘The Nature of Independent Travel’. Journal of Travel Research, vol. 42, 13-23.

      36 Dolnicar, Sara and Christian Laesser (2007). ‘Travel Agency Marketing Strategy: Insights from Switzerland’. Journal of Travel Research, vol.46, 133-146.

      37 www.sabre.com

      38 Sabre (2007). Annual Report 2006: www.sabre.com.

      39 Information Week. 2.2.2006.

      40 EU (2006). ICT and e-Business in the Tourism Industry. Sector Report No. 8/2006: www.unionnetwork.org. www.wikipedia.org. ‘Computer reservation systems’.

      41 www.galileo.com. www.travelport.com. www.worldspan.com.

      42 www.cendant.com. www.blackstonegroup.com

      43 www.cendant.com. www.blackstonegroup.com.

      44 www.amadeus.com.

      45 Amadeus (2005). Annual Report 2004-2005.

      46 www.opodo.com

      47 www.expedia.com.

      48 www.etcnewmedia.com

      49 www.kayak.com.

      50 www.youtube.com. www.myspace.com. www.facebook.com.

      51 www.tripadvisor.com.

      52 www.expedia.com.

      53 www.professionaltravelguide.com.

      54 www.besttripchoices.com.

      55 EU/Leidner. The European Tourism Industry, 33-35.

      56 Research on the tour operating industry is sparse, see for instance: Dale, Christie (2001). ‘The UK Tour-Operating Industry: A Competitive Analysis’. Journal of Vacation Marketing, vol. 6, 357-367.

      57 Kuoni (2006). Annual Report 2005, 56-57: www.kuoni.com.

      58 TUI (2006-2007). Annual Reports 2005 and 2006: www.tui.com.

      59 www.tuigroup.com. www.thomascookgroup.com.

      60 www.firstchoice.co.uk

      61 Thomas Cook Group (2006-07). Annual Reports 2006-07: www.thomascookgroup.com.

      62 MyTravel (2006-07). Annual Reports 2005-06: www.mytravel.com.

      63 www.rewegroup.com.

      64 www.kuoni.com.

      65 www.carlson.com.

      66 www.americanexpress.com