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19. How does the Cost Plus manager ensure against scope creep?
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20. Has a high-level ‘as is’ process map been completed, verified and validated?
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21. If substitutes have been appointed, have they been briefed on the Cost Plus goals and received regular communications as to the progress to date?
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22. How will the Cost Plus team and the group measure complete success of Cost Plus?
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23. What scope do you want your strategy to cover?
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24. What customer feedback methods were used to solicit their input?
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25. Scope of sensitive information?
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26. Has a project plan, Gantt chart, or similar been developed/completed?
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27. What are the record-keeping requirements of Cost Plus activities?
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28. What would be the goal or target for a Cost Plus’s improvement team?
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29. How did the Cost Plus manager receive input to the development of a Cost Plus improvement plan and the estimated completion dates/times of each activity?
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30. How do you manage scope?
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31. What key stakeholder process output measure(s) does Cost Plus leverage and how?
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32. What happens if Cost Plus’s scope changes?
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33. What scope to assess?
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34. Where can you gather more information?
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35. Are required metrics defined, what are they?
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36. How do you build the right business case?
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37. How and when will the baselines be defined?
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38. What is the definition of success?
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39. What defines best in class?
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40. Is there a critical path to deliver Cost Plus results?
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41. Have all of the relationships been defined properly?
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42. Has a Cost Plus requirement not been met?
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43. Is the work to date meeting requirements?
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44. What is the scope of Cost Plus?
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45. Why are you doing Cost Plus and what is the scope?
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46. Is Cost Plus linked to key stakeholder goals and objectives?
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47. Is Cost Plus currently on schedule according to the plan?
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48. What are the core elements of the Cost Plus business case?
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49. Is scope creep really all bad news?
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50. Has/have the customer(s) been identified?
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51. The political context: who holds power?
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52. What is out of scope?
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53. What gets examined?
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54. What is in scope?
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55. How was the ‘as is’ process map developed, reviewed, verified and validated?
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56. What are the rough order estimates on cost savings/opportunities that Cost Plus brings?
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57. Who defines (or who defined) the rules and roles?
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58. What was the context?
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59. Is the scope of Cost Plus defined?
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60. How are consistent Cost Plus definitions important?
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61. Who is gathering information?
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62. Who approved the Cost Plus scope?
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63. How would you define the culture at your organization, how susceptible is it to Cost Plus changes?
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64. How do you gather Cost Plus requirements?
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65. Is the Cost Plus scope complete and appropriately sized?
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66. Do you have a Cost Plus success story or case study ready to tell and share?
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67. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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68. What intelligence can you gather?
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69. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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70. How would you define Cost Plus leadership?
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71. Have specific policy objectives been defined?
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72. Have the customer needs been translated into specific, measurable requirements? How?
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73. What are the tasks and definitions?
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74. What knowledge or experience is required?
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75. What sources do you use to gather information for a Cost Plus study?
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76. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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