Your completed Service Networking Scorecard will give you a clear presentation of which Service Networking areas need attention.
Service Networking
Scorecard Example
Example of how the finalized Scorecard can look like:
Service Networking
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Service Networking
Scorecard Example12
Service Networking
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:101
Service Networking and Managing Projects, Criteria for Project Managers:126
1.0 Initiating Process Group: Service Networking127
1.1 Project Charter: Service Networking129
1.2 Stakeholder Register: Service Networking131
1.3 Stakeholder Analysis Matrix: Service Networking132
2.0 Planning Process Group: Service Networking134
2.1 Project Management Plan: Service Networking136
2.2 Scope Management Plan: Service Networking138
2.3 Requirements Management Plan: Service Networking140
2.4 Requirements Documentation: Service Networking142
2.5 Requirements Traceability Matrix: Service Networking144
2.6 Project Scope Statement: Service Networking146
2.7 Assumption and Constraint Log: Service Networking148
2.8 Work Breakdown Structure: Service Networking150
2.9 WBS Dictionary: Service Networking152
2.10 Schedule Management Plan: Service Networking155
2.11 Activity List: Service Networking157
2.12 Activity Attributes: Service Networking159
2.13 Milestone List: Service Networking161
2.14 Network Diagram: Service Networking163
2.15 Activity Resource Requirements: Service Networking165
2.16 Resource Breakdown Structure: Service Networking166
2.17 Activity Duration Estimates: Service Networking168
2.18 Duration Estimating Worksheet: Service Networking170
2.19 Project Schedule: Service Networking172
2.20 Cost Management Plan: Service Networking174
2.21 Activity Cost Estimates: Service Networking176
2.22 Cost Estimating Worksheet: Service Networking178
2.23 Cost Baseline: Service Networking180
2.24 Quality Management Plan: Service Networking182
2.25 Quality Metrics: Service Networking184
2.26 Process Improvement Plan: Service Networking186
2.27 Responsibility Assignment Matrix: Service Networking188
2.28 Roles and Responsibilities: Service Networking190
2.29 Human Resource Management Plan: Service Networking192
2.30 Communications Management Plan: Service Networking194
2.31 Risk Management Plan: Service Networking196
2.32 Risk Register: Service Networking198
2.33 Probability and Impact Assessment: Service Networking200
2.34 Probability and Impact Matrix: Service Networking202
2.35 Risk Data Sheet: Service Networking204
2.36 Procurement Management Plan: Service Networking206
2.37 Source Selection Criteria: Service Networking208
2.38 Stakeholder Management Plan: Service Networking210
2.39 Change Management Plan: Service Networking212
3.0 Executing Process Group: Service Networking214
3.1 Team Member Status Report: Service Networking216
3.2 Change Request: Service Networking218
3.3 Change Log: Service Networking220
3.4 Decision Log: Service Networking222
3.5 Quality Audit: Service Networking224
3.6 Team Directory: Service Networking227
3.7 Team Operating Agreement: Service Networking229
3.8 Team Performance Assessment: Service Networking231
3.9 Team Member Performance Assessment: Service Networking234
3.10 Issue Log: Service Networking236
4.0 Monitoring and Controlling Process Group: Service Networking238
4.1 Project Performance Report: Service Networking240
4.2 Variance Analysis: Service Networking242
4.3 Earned Value Status: Service Networking244
4.4 Risk Audit: Service Networking246
4.5 Contractor Status Report: Service Networking248
4.6 Formal Acceptance: Service Networking250
5.0 Closing Process Group: Service Networking252
5.1 Procurement Audit: Service Networking254
5.2 Contract Close-Out: Service Networking256
5.3 Project or Phase Close-Out: Service Networking258
5.4 Lessons Learned: Service Networking260
Index262
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Will new equipment/products be required to facilitate Service networking delivery, for example is new software needed?
<--- Score
2. Do you need different