Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health management Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What does verifying compliance entail?
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2. Are there competing Health management priorities?
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3. What causes mismanagement?
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4. What are the costs?
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5. Is there an opportunity to verify requirements?
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6. What are the methods of performance measurement?
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7. Are missed Health management opportunities costing your organization money?
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8. What do people want to verify?
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9. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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10. Do you effectively measure and reward individual and team performance?
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11. What are your customers expectations and measures?
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12. Who pays the cost?
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13. How will effects be measured?
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14. Do you verify that corrective actions were taken?
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15. Was a business case (cost/benefit) developed?
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16. What measurements are being captured?
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17. Do you have a flow diagram of what happens?
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18. What are hidden Health management quality costs?
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19. Are supply costs steady or fluctuating?
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20. How do you focus on what is right -not who is right?
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21. Why use a framework for risk analysis?
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22. What is measured? Why?
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23. Is cost of care information available to clients before procedures are performed or scheduled?
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24. What drives O&M cost?
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25. Are you able to realize any cost savings?
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26. What could cause delays in the schedule?
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27. What will have the biggest impact on clients?
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28. What does your operating model cost?
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29. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Health management services/products?
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30. How do you verify the Health management requirements quality?
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31. What is the root cause(s) of the problem?
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32. What is the cause of any Health management gaps?
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33. What are the operational costs after Health management deployment?
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34. When should you bother with diagrams?
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35. What causes innovation to fail or succeed in your organization?
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36. Are you taking your company in the direction of better and revenue or cheaper and cost?
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37. What evidence is there and what is measured?
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38. Who is driving up costs and weighing down your quality improvement?
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39. How are measurements made?
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40. Do you need a tool with a larger emphasis on data analytics or a workflow management tool?
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41. What is your Health management quality cost segregation study?
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42. How do you aggregate measures across priorities?
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43. What types of adverse effects might be caused by the social and environmental determinant?
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44. What is your decision requirements diagram?
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45. When a disaster occurs, who gets priority?
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46. Was a life-cycle cost analysis performed?
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47. Where is it measured?
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48. What are your operating costs?
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49. How do you control the overall costs of your work processes?
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50. Do the benefits outweigh the costs?
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51. Are the measurements objective?
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52. How can a Health management test verify your ideas or assumptions?
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53. How do you verify your resources?
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54. Why a Health management focus?
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55. Have design-to-cost goals been established?
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56.