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73. Have the customer needs been translated into specific, measurable requirements? How?
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74. What Games as service services do you require?
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75. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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76. Does the team have regular meetings?
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77. What are the Games as service tasks and definitions?
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78. How do you catch Games as service definition inconsistencies?
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79. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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80. Is Games as service currently on schedule according to the plan?
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81. What is the scope of the Games as service work?
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82. How do you build the right business case?
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83. How and when will the baselines be defined?
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84. What gets examined?
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85. How do you manage unclear Games as service requirements?
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86. Has a high-level ‘as is’ process map been completed, verified and validated?
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87. Do you all define Games as service in the same way?
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88. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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89. What scope do you want your strategy to cover?
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90. How are consistent Games as service definitions important?
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91. Has a Games as service requirement not been met?
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92. Why are you doing Games as service and what is the scope?
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93. How can the value of Games as service be defined?
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94. What information should you gather?
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95. Are there any constraints known that bear on the ability to perform Games as service work? How is the team addressing them?
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96. How is the team tracking and documenting its work?
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97. What are (control) requirements for Games as service Information?
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98. What sources do you use to gather information for a Games as service study?
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99. Is Games as service linked to key stakeholder goals and objectives?
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100. What customer feedback methods were used to solicit their input?
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101. Is the work to date meeting requirements?
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102. What are the requirements for audit information?
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103. Have all basic functions of Games as service been defined?
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104. What are the Games as service use cases?
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105. What baselines are required to be defined and managed?
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106. How would you define the culture at your organization, how susceptible is it to Games as service changes?
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107. Is special Games as service user knowledge required?
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108. How do you gather Games as service requirements?
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109. Do you have organizational privacy requirements?
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110. What knowledge or experience is required?
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111. What Games as service requirements should be gathered?
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112. How do you hand over Games as service context?
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113. What key stakeholder process output measure(s) does Games as service leverage and how?
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114. What information do you gather?
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115. What scope to assess?
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116. What system do you use for gathering Games as service information?
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117. What is out-of-scope initially?
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118. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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119. Is there a critical path to deliver Games as service results?
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120. Are audit criteria, scope, frequency and methods defined?
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121. Is scope creep really all bad news?
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122. Does the scope remain the same?
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123. If substitutes have been appointed, have they been briefed on the Games as service goals and received regular communications as to the progress to date?
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124. Is the scope of Games as service defined?
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125. Have specific policy objectives been defined?
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126. How will the Games as service team and the group measure complete success of Games as service?
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127. How would you define Games as service leadership?
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128. What is out of scope?
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129. What are the core elements of the Games as service business case?
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