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9. What is in the scope and what is not in scope?
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10. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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11. Who approved the Communication intelligence scope?
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12. Have all basic functions of Communication intelligence been defined?
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13. What are the requirements for audit information?
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14. What gets examined?
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15. Do you have organizational privacy requirements?
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16. Do you all define Communication intelligence in the same way?
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17. How was the ‘as is’ process map developed, reviewed, verified and validated?
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18. Are required metrics defined, what are they?
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19. What are the dynamics of the communication plan?
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20. Has your scope been defined?
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21. What baselines are required to be defined and managed?
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22. Has a project plan, Gantt chart, or similar been developed/completed?
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23. What is the scope of the Communication intelligence work?
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24. Are the Communication intelligence requirements testable?
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25. Is the Communication intelligence scope complete and appropriately sized?
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26. What are the record-keeping requirements of Communication intelligence activities?
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27. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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28. When is/was the Communication intelligence start date?
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29. What is a worst-case scenario for losses?
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30. What is the context?
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31. Is the Communication intelligence scope manageable?
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32. Are resources adequate for the scope?
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33. What defines best in class?
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34. How have you defined all Communication intelligence requirements first?
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35. In what way can you redefine the criteria of choice clients have in your category in your favor?
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36. What Communication intelligence requirements should be gathered?
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37. Does the scope remain the same?
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38. Has/have the customer(s) been identified?
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39. Are all requirements met?
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40. How are consistent Communication intelligence definitions important?
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41. Scope of sensitive information?
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42. Are different versions of process maps needed to account for the different types of inputs?
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43. Who is gathering Communication intelligence information?
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44. Is there a clear Communication intelligence case definition?
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45. Have specific policy objectives been defined?
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46. Is Communication intelligence required?
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47. What critical content must be communicated – who, what, when, where, and how?
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48. Are there any constraints known that bear on the ability to perform Communication intelligence work? How is the team addressing them?
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49. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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50. How will variation in the actual durations of each activity be dealt with to ensure that the expected Communication intelligence results are met?
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51. Have the customer needs been translated into specific, measurable requirements? How?
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52. Has a high-level ‘as is’ process map been completed, verified and validated?
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53. Is the scope of Communication intelligence defined?
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54. What system do you use for gathering Communication intelligence information?
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55. What is the definition of Communication intelligence excellence?
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56. How does the Communication intelligence manager ensure against scope creep?
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57. When is the estimated completion date?
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58. How would you define Communication intelligence leadership?
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59. What information should you gather?
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60. The political context: who holds power?
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61. What knowledge or experience is required?
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62. How do you gather the stories?
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63. How do you gather Communication intelligence requirements?
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64. Are roles and responsibilities formally defined?
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65. Have all of the relationships been defined properly?
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