Communication is vital to the development and maintenance of relationships. As relationships change over time, it becomes necessary to adjust to altered circumstances and inform others about our intentions and wishes. In order to make relationships satisfactory and effective, we need to learn about others and, at the same time, give out information about ourselves. We cannot expect other people to read our minds. It is up to us to let them know about our wishes and expectations.
Information does not have to be passed on verbally. The raising of the eyebrows can indicate to your partner that you doubt what he has just said or that you are amazed at the information received.
Physical language has many facets to it. A slight change in the tone of your voice, your facial expression, a tiny movement or change in posture that accompanies something you say can add extra information to its content. Body language can emphasise or tone down; it can convey that you are only joking or that you are giving away a secret. Through it we communicate much more than just words. When somebody does not maintain eye contact as he speaks to you, this has a number of effects. You may think he is shy and therefore you make an effort to put him at ease or you may think he is conceited, which annoys you and so you keep your replies to a minimum. You can see how easily mis-communication can occur: if you thought he was conceited when he was only shy your response would have been totally inappropriate, even more so if he had been blind.
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