‘Do you mean to tell me, Emma, that at this moment you are the only maid employed in this house?’ Olivia had asked.
‘Er, no, not exactly, ma’am,’ Emma had replied quickly. ‘There’s a girl that sometimes helps Cook. And Polly. But she’s still badly as I said afore. She’s really the parlourmaid.’
‘And since Polly’s sickness you alone have been doing Polly’s work as well as your own? Cleaning this entire house and looking after Mrs Fairley as well? Am I correct, Emma?’
‘Yes, ma’am,’ Emma said, shuffling her feet nervously.
‘I see,’ Olivia had responded quietly, and she was further outraged. Olivia Wainright was accustomed to order and tranquillity in her own homes, and being an able and proficient administrator of her London house, her country estate, and her business affairs, she was, not unnaturally, astounded at the preposterousness of conditions at Fairley. ‘Inexcusable and utterly ridiculous,’ murmured Olivia, almost to herself, straightening up in the chair.
Misunderstanding these words and detecting the edge of annoyance in Olivia Wainright’s voice, Emma became alarmed. ‘I’m not trying ter get out of owt I’m supposed ter do, ma’am,’ said Emma, fearful that she might be dismissed for her boldness and presumption, which conceivably could be taken for shirking. ‘I’m not afraid of hard work, I’m not that! It’s just that Murgatroyd’s got it – got it planned bad, ma’am.’
‘So it would appear, from what you tell me, Emma,’ Olivia had responded, the thoughtful expression lingering in her eyes. Emma looked at her carefully, and encouraged by the woman’s outwardly tranquil appearance, she had finally pulled out the crumpled bit of paper and smoothed it out.
‘I made this here plan, ma’am. Well, anyways, I think it’ll be easier for me to do me chores this way. I worked it out proper like.’ Emma stepped closer to the desk and handed Olivia the paper. As she did, Olivia noticed the girl’s terribly chapped and sore hands and was appalled. She looked into the solemn face hovering before her and saw the dark smudges under her enormous eyes, became aware of the tired droop of the painfully thin shoulders, and she was so unexpectedly moved her heart ached with the most genuine sorrow. Olivia was seized with a sudden sense of shame for Adam, even though she was perfectly sure that he was not cognizant of the facts. She sighed and looked down at the grubby bit of paper. Olivia studied it carefully and was both newly amazed and impressed. The girl was obviously above average intelligence and most certainly had an efficient and practical turn of mind. The household routine had been worked out precisely and in an organized manner, and Olivia decided she herself could not have improved upon it.
‘Well, Emma, I see exactly what you mean. Seemingly you devoted a lot of thought to this timetable and I must compliment you. Indeed I must.’
‘Yer mean yer think it’s more – more better my way?’ asked Emma, relieved and not a little elated.
‘More efficient, I believe you mean, Emma,’ Olivia had responded, suppressing a smile. ‘I think we should put your timetable into operation immediately, Emma. I certainly approve of it and I am confident Murgatroyd will recognize the sense of it as well,’ she had said, pronouncing the butler’s name with coldness. Observing the worried expression that flickered in Emma’s eyes, she had added reassuringly, ‘I will speak to him about it myself. I shall also instruct him to engage another girl from the village to assist you with the heavier work. It is still rather a lot for you to cope with single-handedly, Emma, in spite of your most practical timetable.’
‘Yes, ma’am. Thank yer, ma’am,’ said Emma, bobbing a curtsy and smiling for the first time in days.
‘Well then, run along, Emma. And please tell Murgatroyd I wish to see him. At once,’ said Olivia.
‘Yes, ma’am. Please, ma’am, can I have my plan back? Me timetable, I mean. So as I knows what I’m doing.’
Olivia concealed another smile. ‘Of course. Here it is. By the way, Emma, is that the only uniform you have?’ asked Olivia.
Emma flushed and bit her lip and looked down at the crumpled dress and pinafore with dismay and great embarrassment. ‘Yes, ma’am. For winter, that is. I’ve got a cotton one for summer,’ Emma had mumbled selfconsciously.
‘We must rectify that at once. If you tell me your size I shall attend to it myself, when I go to Leeds later this week,’ Olivia announced, and had added, ‘I shall buy you several uniforms, for winter and summer, Emma. One of each is simply not enough.’
‘Ooh! Thank yer, ma’am, ever so much!’ cried Emma. A thought struck her and she had said respectfully, ‘Begging yer pardon, Mrs Wainright, ma’am, but I could make ’em meself, if I had the cloth. Me mam taught me how ter sew, ever so good like.’
‘Did she indeed? That’s excellent. I shall ask the Squire for some lengths of cloth from the mill and I shall purchase the cotton for the summer uniforms in Leeds. You may go now, Emma, and incidentally, I am glad you came to see me with your problems. You must always do that, for as long as I am staying here at Fairley.’
‘Yes, ma’am. Thank yer, ma’am. And I will come ter see yer if owt else bothers me,’ Emma had promised. She bobbed a curtsy and hurried out of the library, clutching her timetable as if it were the crown jewels. She did not see the look of compassion mingled with admiration on Olivia Wainright’s face; nor was she aware that she had set in motion a chain of events that were to change everybody’s life at Fairley Hall.
There was no ugly uproar or altercation in the kitchen about Emma’s unprecedented display of independence. Murgatroyd tactically ignored it, since it suited his own purpose admirably. In fact, he paid little attention to Emma’s activities, and Emma knew this was because he was too preoccupied maintaining his own position in the household to care about her. Now that he was under the eagle eye of Mrs Wainright he had to watch his step and, undoubtedly, whatever she had said to him had been effective. Observing Murgatroyd out of the corner of her eye, as he scurried to and fro, bowed and scraped, and pulled his weight in the household for once, Emma would often smile to herself and there was both irony and a flicker of smugness in the smile that flitted across her young face. Emma had begun to comprehend that Murgatroyd had met his match in Olivia Wainright. Gentle of manner though she was, Emma knew that the courteous demeanour disguised a strong will and an exacting but fair nature.
However, as the weeks passed, the timetable and Emma’s rigid adherence to it had begun to amuse Cook, who had long forgotten her own objections to it. She had never witnessed anything like it in all her years of service. It sent her into gales of loud, though kindly, laughter. She would slap her pendulous thighs and shake her head and say between gusting peals of mirth, ‘Aye, lass, yer a rum ’un, yer are that. Whoever heard of a blinking timetable, ’cept at the railway station. And yer tek yerself so serious, yer do that, Emma lass. Yer run about this ’ere house like the Devil himself is after yer, slaving yer fingers ter the bone. And where’s it all going ter get yer, when all’s said and done? I’ll tell yer summat, and yer should mark me words, lass. The more yer do in life, the less yer gets thought of. I knows, aye, that I do.’
At these raucous but genial outbursts, Emma would look at Cook with large eyes, but said nothing. She did not have time to explain her reasons. Time now meant money to Emma, and she would not waste her precious time chattering. And anyway, Emma was sure Cook would not understand. How could she know that the timetable was, in a sense, a kind of protection for her? It enabled her to work in a more efficient and orderly manner. She could ease the work load on various days and conserve her strength. Not only that, because of it, Emma was able to steal a little time for herself and this stolen time was of vital importance to her. Several afternoons a week, and early most evenings, she retreated to her