55. Mitchell, “Amazon Doesn’t Just Want to Dominate the Market.”
56. Ibid.
57. Julia Angwin and Surya Matta, “Amazon Says It Puts Customers First. But Its Pricing Algorithm Doesn’t,” Propublica, September 20, 2016, www.propublica.org/article/amazon-says-it-puts-customers-first-but-its-pricing-algorithm-doesnt. Accessed April 20, 2020.
58. Mitchell, “Amazon Doesn’t Just Want to Dominate the Market.”
59. LaVecchia and Mitchell, “Amazon’s Stranglehold.”
60. See Kim Moody’s Chapter 1 and see Jake Alimahomed-Wilson’s Chapter 4 in this volume.
61. See Jake Alimahomed-Wilson’s Chapter 4 in this volume.
62. Matt Leonard, “These 4 Charts Explain Amazon’s Fulfillment Speed,” Supply Chain Dive, November 25, 2019, www.supplychaindive.com/news/4-charts-that-explain-amazons-fulfilment-speed/568016/. Accessed April 20, 2020.
63. Amrita Khalid, “Amazon is Struggling to Hold On to the Pilots Who Ship Your Packages,” Quartz, December 7, 2019, https://qz.com/1763226/amazon-air-is-struggling-to-hold-on-to-into-pilots/. Accessed April 20, 2020.
64. See Spencer Cox’s Chapter 14 in this volume.
65. Mary Gray and Siddarth Suri, Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass. (Boston, MA: Eamon Dolan Books, 2019).
66. Joel Ross, Lilly Irani, M. Silberman, Andrew Zaldivar, and Bill Tomlinson. “Who are the Crowdworkers?: Shifting Demographics in Mechanical Turk.” In alt CHI 10 extended abstracts on Human factors in computing systems, 2010. pp.2863–2872. DOI: https://dl.acm.org/doi/10.1145/1753846.1753873.
67. Bernard Marr, “Machine Learning In Practice: How Does Amazon’s Alexa Really Work?” Forbes, October 5, 2018, www.forbes.com/sites/bernardmarr/2018/10/05/how-does-amazons-alexa-really-work/#6cdb8c8c1937
68. Ali Modarres, “Amazon, Apple, Google and the Late Capitalism Blues,” New Geography, January 11, 2019, www.newgeography.com/content/006191-amazon-google-apple-and-late-capitalism-blues
69. Sudheer Chava, Alexander Oettl, Manpreet Singh, and Linghang Zeng, “The Dark Side of Technological Progress? Impact of Ecommerce on Employees at Brick-and-mortar Retailers,” Georgia Tech Scheller College of Business Research Paper, 2018, pp. 18–23. 29th Annual Conference on Financial Economics & Accounting. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3197326. Accessed April 20, 2020.
70. Kim Moody, On New Terrain: How Capital is Reshaping the Battleground of Class War. (Chicago, IL: Haymarket Books, 2017).
71. Beth Gutelius and Nik Theodore, “The Future of Warehouse Work: Technological Change in the U.S. Logistics Industry,” UC Berkeley Labor Center, 2019, http://laborcenter.berkeley.edu/future-of-warehouse-work/. Accessed April 20, 2020.
72. Some workers might earn more if they work overtime while others might earn less if employed part-time or only part of the year.
73. Daniel Flaming and Patrick Burns. Too Big To Govern: Public Balance Sheet for the World’s Largest Store. Los Angeles: Economic Roundtable, 2019. Available at: https://economicrt.org/publication/too-big-to-govern/; This is consistent with larger patterns in warehouse employment (see Jason Struna, 2015, “Handling Globalization: Labor, Capital, and Class in the Globalized Warehouse and Distribution Center, “ Doctoral Dissertation, University of California, Riverside. https://escholarship.org/uc/item/3c35641d#main).
74. Will Evans, “Behind the Smiles: Amazon’s Internal Injury Records Expose the True Toll of its Relentless Drive for Speed,” Reveal: The Center for Investigative Reporting, November 25, 2019, www.revealnews.org/article/behind-the-smiles/. Accessed April 20, 2020.
75. See Chapters 4, 7, 8, 13, and 15 in this volume.
76. See DCH1 Amazonian United’s Chapter 17 in this volume.
77. Gutelius and Theodore, “The Future of Warehouse Work.”
78. Brian Heater, “Amazon Says It Has Deployed More Than 200,000 Robotic Drives Globally,” TechCrunch, June 5 2019. https://techcrunch.com/2019/06/05/amazon-says-it-has-deployed-more-than-200000-robotic-drives-globally/. Accessed April 20, 2020.
79. Will Evans, “Behind the Smiles: Amazon’s Internal Injury Records Expose the True Toll of its Relentless Drive For Speed,” Reveal: The Center for Investigative Reporting, 25 November 2019, www.revealnews.org/article/behind-the-smiles/
80. Gutelius and Theodore, “The Future of Warehouse Work.”
81. Zuboff, The Age of Surveillance Capitalism.
82. Richard L. Brandt, One Click: Jeff Bezos and the Rise of Amazon.com (London: Portfolio, 2012).
83. Greg Jameson, Amazon’s Dirty Little Secrets: How to Use the Power of Others to Market and Sell for You (New York: Morgan James Publishing, 2014).
84. Robert Spector, Amazon.com: Get Big Fast (New York: Harper Business, 2002); Nick Statt “Amazon Warehouse Workers are Striking Across Europe on Prime Day.” The Verge, July 16, 2018, www.theverge.com/2018/7/16/17577348/amazon-warehouse-worker-strike-europe-prime-day.
85. Brad Stone, The Everything Store: Jeff Bezos and the Rise of Amazon (Boston, MA: Little, Brown and Company, 2013). www.bloomberg.com/news/features/2018-10-18/amazon-battles-walmart-in-indian-e-commerce-market-it-created. Accessed April 20, 2020.
86. Transnational Social Strike