5 Part II: Key Concepts to Help Your Business Adapt and Thrive Chapter 7: Align Your Automation Strategy with Your Corporate Purpose Automation Is Inevitable: Make Sure You Get It Right Raise Your Aim: Solve a Higher Class of Business Problems with the Intimacy of IoT Build Human/Machine Partnerships to Boost Productivity, Improve Quality, and Increase Employee Engagement The Importance of a Thoughtful Approach to Automation Chapter 8: The Data Ultimatum: Data as Fuel for Business Innovation The Strategic Importance of Data: Data-Driven Decisions, Hungry AI, and Frictionless Experiences Create New Value with Data Elevate Your Offering: Products to Services to Experiences to Transformations Data Spirals: Create Increasing Levels of Value Using Moore's Law of Data Chapter 9: The Future of Work: What to Expect and How to Make Yourself “Robot-Proof” The History of Work: From the Physical to the Knowledge Era The Next Era of Work: Augmented Work Automation Armageddon: Plan a “Robot-Proof” Career New Technology Creates New Types of Work Keeping the World Spinning in the Postautomation Economy
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Part III: Lessons from Industry, Sector by Sector
Chapter 10: Keeping Healthcare Healthy: What Every Business Can Learn from Healthcare Tech
The Challenge: Meeting the Needs of an Aging Population
Artificial Intelligence Improves Patient Interactions and Outcomes
Healthcare Gets Personal with Precision Medicine
Drones Save Lives
The Remote-Monitored Patient: Sensors and Wearables Flip the Model
Blockchain-Based Medical Records Reward Healthy Behavior and Take Us beyond Accidental Wellness
Augmented Reality and 5G Transform Telesurgery and Telemedicine
Chapter 11: Transforming Human Mobility: What Every Business Can Learn from Transport Tech
The Challenge: Climate, Traffic, and Moving Deathtraps
The Next Revolution in Human Mobility: Horseless, Driverless Carriages
Vehicles Morph from Products to Services
Autonomous Platforms Bring Services to Your Door
Autonomous Trucks Transform Haulage
Going 3-D: Tunnels, Gondolas, and Passenger Drones
Decarbonizing: Electric Cars, Trucks, Trains, Ships, and Planes
Chapter 12: Surviving the Retail Apocalypse: What Every Business Can Learn from Retail Tech
The Challenge: E-Commerce and the Retail Apocalypse
Digital, Frictionless, and Unstaffed Stores
Shopping with Smart Shelves, Chatbots, and Robots
AI Transforms the Shopper Journey
Home Shopping with Voice, Gesture, and Augmented Reality
Chapter 13: Cheap, On-Time, Safe, and Genuine: What Every Business Needs to Know about Future Supply Chains
The Challenge: Shifting Expectations and Widespread Fraud
Streamlined Logistics with IoT, Autonomous Vehicles, Robots, and Drones
Blockchain Speeds Audits, Builds Provenance, Aligns Incentives, and Fights Fraud
How to Build a Brand-Centric Supply Chain
Chapter 14: Smart Factories and Augmented Factory Workers: What Every Business Can Learn from Manufacturing Tech
The Challenge: Mass Customization and Globalization
Generative Design Melds Human Creativity and Machine Intelligence
Robots and Cobots Boost Productivity and Reduce Worker's Comp Claims
Digital Dexterity: Next-Generation Robots Learn to Manipulate Objects as Humans Do
Exoskeletons Turn Factory Workers into Ellen Ripley
Augmented Workers Improve Training, Aid Compliance, and Reduce Liability
Your Next QA May Be an AI
Distributed Manufacturing and the Mega Corporation with One Employee
Industry 4.0/5.0 and the Sentient Factory
Chapter 15: Removing Chaos from Construction and Intermediaries from Transactions: What Every Business Can Learn from Real Estate Tech
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