129. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
130. What knowledge or experience is required?
<--- Score
131. Is the scope of Business behavior defined?
<--- Score
132. Are resources adequate for the scope?
<--- Score
133. How do you hand over Business behavior context?
<--- Score
134. Have all of the relationships been defined properly?
<--- Score
135. Scope of sensitive information?
<--- Score
136. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
137. What are the tasks and definitions?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Business behavior Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Did you tackle the cause or the symptom?
<--- Score
2. Where is it measured?
<--- Score
3. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
<--- Score
4. Are missed Business behavior opportunities costing your organization money?
<--- Score
5. Are actual costs in line with budgeted costs?
<--- Score
6. What does losing customers cost your organization?
<--- Score
7. Are the units of measure consistent?
<--- Score
8. How do you quantify and qualify impacts?
<--- Score
9. What are the estimated costs of proposed changes?
<--- Score
10. What harm might be caused?
<--- Score
11. Do you have an issue in getting priority?
<--- Score
12. Are there competing Business behavior priorities?
<--- Score
13. How is progress measured?
<--- Score
14. When should you bother with diagrams?
<--- Score
15. What relevant entities could be measured?
<--- Score
16. When are costs are incurred?
<--- Score
17. What happens if cost savings do not materialize?
<--- Score
18. How will you measure success?
<--- Score
19. Which Business behavior impacts are significant?
<--- Score
20. What do people want to verify?
<--- Score
21. How do you prevent mis-estimating cost?
<--- Score
22. How will effects be measured?
<--- Score
23. What do you measure and why?
<--- Score
24. What measurements are possible, practicable and meaningful?
<--- Score
25. What are your primary costs, revenues, assets?
<--- Score
26. How do you measure lifecycle phases?
<--- Score
27. What could cause delays in the schedule?
<--- Score
28. What does your operating model cost?
<--- Score
29. What is measured? Why?
<--- Score
30. How do you verify performance?
<--- Score
31. How much does it cost?
<--- Score
32. How will costs be allocated?
<--- Score
33. Have design-to-cost goals been established?
<--- Score
34. When a disaster occurs, who gets priority?
<--- Score
35. Are there measurements based on task performance?
<--- Score
36. How long to keep data and how to manage retention costs?
<--- Score
37. Do you effectively measure and reward individual and team performance?
<--- Score
38. What potential environmental factors impact the Business behavior effort?
<--- Score
39. Do the benefits outweigh the costs?
<--- Score
40. How can you reduce the costs of obtaining inputs?
<--- Score
41. How do you control the overall costs of your work processes?
<--- Score
42. Is there an opportunity to verify requirements?
<--- Score
43. Are you aware of what could cause a problem?
<--- Score
44. What drives O&M cost?
<--- Score
45. How can you reduce costs?
<--- Score
46. What are the costs?
<--- Score
47. Who should receive measurement reports?
<--- Score
48. Are there any easy-to-implement alternatives to Business behavior? Sometimes other solutions are available that do not require the cost implications of a full-blown project?