81. What happens if Health IT’s scope changes?
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82. How do you manage scope?
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83. What intelligence can you gather?
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84. Does the scope remain the same?
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85. Has a Health IT requirement not been met?
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86. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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87. What is out of scope?
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88. What is in the scope and what is not in scope?
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89. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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90. What was the context?
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91. Will a Health IT production readiness review be required?
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92. What sources do you use to gather information for a Health IT study?
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93. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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94. Has a project plan, Gantt chart, or similar been developed/completed?
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95. When is/was the Health IT start date?
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96. How are consistent Health IT definitions important?
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97. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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98. Are there any constraints known that bear on the ability to perform Health IT work? How is the team addressing them?
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99. What is the scope of the Health IT effort?
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100. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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101. How did the Health IT manager receive input to the development of a Health IT improvement plan and the estimated completion dates/times of each activity?
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102. Do you have a Health IT success story or case study ready to tell and share?
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103. Are accountability and ownership for Health IT clearly defined?
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104. Has everyone on the team, including the team leaders, been properly trained?
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105. If substitutes have been appointed, have they been briefed on the Health IT goals and received regular communications as to the progress to date?
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106. Has your scope been defined?
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107. Who are the Health IT improvement team members, including Management Leads and Coaches?
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108. Are required metrics defined, what are they?
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109. Do you all define Health IT in the same way?
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110. What are the core elements of the Health IT business case?
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111. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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112. What is in scope?
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113. How do you gather the stories?
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114. Is Health IT currently on schedule according to the plan?
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115. What is the definition of success?
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116. How do you catch Health IT definition inconsistencies?
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117. The political context: who holds power?
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118. Are audit criteria, scope, frequency and methods defined?
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119. How is the team tracking and documenting its work?
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120. Is scope creep really all bad news?
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121. Have the customer needs been translated into specific, measurable requirements? How?
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122. Can a practice work with more than one health IT vendor to meet the requirements of the model?
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123. What is the context?
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124. Is the Health IT scope manageable?
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125. Where can you gather more information?
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126. Is special Health IT user knowledge required?
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127. Are there different segments of customers?
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128. What defines best in class?
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129. What are the dynamics of the communication plan?
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130. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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131. How does the Health IT manager ensure against scope creep?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health IT Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1