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129. How was the ‘as is’ process map developed, reviewed, verified and validated?
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130. Has your scope been defined?
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131. What are the requirements for audit information?
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132. Are audit criteria, scope, frequency and methods defined?
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133. Do you all define Home Review in the same way?
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134. Who is gathering information?
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135. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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136. Has a high-level ‘as is’ process map been completed, verified and validated?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Home Review Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are Home Review vulnerabilities categorized and prioritized?
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2. Why do you expend time and effort to implement measurement, for whom?
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3. Are there competing Home Review priorities?
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4. How do you verify if Home Review is built right?
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5. How is performance measured?
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6. What causes extra work or rework?
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7. Where is the cost?
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8. What disadvantage does this cause for the user?
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9. Does management have the right priorities among projects?
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10. What is your Home Review quality cost segregation study?
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11. What causes investor action?
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12. What can be used to verify compliance?
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13. How will you measure your Home Review effectiveness?
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14. Are you taking your company in the direction of better and revenue or cheaper and cost?
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15. What are the costs of reform?
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16. Are indirect costs charged to the Home Review program?
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17. How do you control the overall costs of your work processes?
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18. How do you verify Home Review completeness and accuracy?
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19. Will Home Review have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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20. Is there an opportunity to verify requirements?
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21. How can you measure Home Review in a systematic way?
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22. Was a business case (cost/benefit) developed?
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23. What are the current costs of the Home Review process?
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24. What are your customers expectations and measures?
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25. How will your organization measure success?
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26. What drives O&M cost?
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27. What is the root cause(s) of the problem?
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28. How do you aggregate measures across priorities?
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29. How do you verify performance?
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30. How much does it cost?
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31. Are there any easy-to-implement alternatives to Home Review? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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32. What causes mismanagement?
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33. Are the units of measure consistent?
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34. Are there measurements based on task performance?
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35. What could cause you to change course?
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36. Which Home Review impacts are significant?
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37. What are the uncertainties surrounding estimates of impact?
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38. Do you verify that corrective actions were taken?
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39. Do you effectively measure and reward individual and team performance?
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40. How do you verify the Home Review requirements quality?
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41. What measurements are possible, practicable and meaningful?
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42. What is the cause of any Home Review gaps?
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43. What is your decision requirements diagram?
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44. Where is it measured?
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45. What causes innovation to fail or succeed in your organization?
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