20. Who defines (or who defined) the rules and roles?
<--- Score
21. Is there a critical path to deliver Customer media results?
<--- Score
22. Are all requirements met?
<--- Score
23. What is in scope?
<--- Score
24. How do you gather Customer media requirements?
<--- Score
25. Where can you gather more information?
<--- Score
26. How does the Customer media manager ensure against scope creep?
<--- Score
27. Are accountability and ownership for Customer media clearly defined?
<--- Score
28. Has your scope been defined?
<--- Score
29. Are the Customer media requirements testable?
<--- Score
30. What baselines are required to be defined and managed?
<--- Score
31. Is Customer media required?
<--- Score
32. How are consistent Customer media definitions important?
<--- Score
33. What is the scope?
<--- Score
34. What are the compelling stakeholder reasons for embarking on Customer media?
<--- Score
35. Has a Customer media requirement not been met?
<--- Score
36. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
<--- Score
37. What system do you use for gathering Customer media information?
<--- Score
38. How will the Customer media team and the group measure complete success of Customer media?
<--- Score
39. How is the team tracking and documenting its work?
<--- Score
40. Who approved the Customer media scope?
<--- Score
41. How do you manage changes in Customer media requirements?
<--- Score
42. What would be the goal or target for a Customer media’s improvement team?
<--- Score
43. Will a Customer media production readiness review be required?
<--- Score
44. Are the Customer media requirements complete?
<--- Score
45. What scope do you want your strategy to cover?
<--- Score
46. How often are the team meetings?
<--- Score
47. How do you think the partners involved in Customer media would have defined success?
<--- Score
48. Who are the Customer media improvement team members, including Management Leads and Coaches?
<--- Score
49. What information do you gather?
<--- Score
50. When is the estimated completion date?
<--- Score
51. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
52. What constraints exist that might impact the team?
<--- Score
53. Is it clearly defined in and to your organization what you do?
<--- Score
54. Do you have a Customer media success story or case study ready to tell and share?
<--- Score
55. What are the core elements of the Customer media business case?
<--- Score
56. What is the scope of the Customer media work?
<--- Score
57. When is/was the Customer media start date?
<--- Score
58. How do you manage scope?
<--- Score
59. Is the Customer media scope manageable?
<--- Score
60. What are the record-keeping requirements of Customer media activities?
<--- Score
61. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
<--- Score
62. Is scope creep really all bad news?
<--- Score
63. What are the Customer media tasks and definitions?
<--- Score
64. Are approval levels defined for contracts and supplements to contracts?
<--- Score
65. How can the value of Customer media be defined?
<--- Score
66. Has a team charter been developed and communicated?
<--- Score
67. How do you build the right business case?
<--- Score
68. Do you all define Customer media in the same way?
<--- Score
69. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
70. Is there a clear Customer media case definition?
<--- Score
71. How do you catch Customer media definition inconsistencies?
<--- Score
72. Who is gathering Customer media information?
<--- Score
73. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
<--- Score
74. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
<--- Score
75. Who is gathering information?
<--- Score
76. How and when will the baselines be defined?
<--- Score
77. Is Customer media currently on schedule according to the plan?
<--- Score
78.