114. Has everyone on the team, including the team leaders, been properly trained?
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115. Are approval levels defined for contracts and supplements to contracts?
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116. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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117. Have all basic functions of Personally-identifiable information been defined?
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118. How does the Personally-identifiable information manager ensure against scope creep?
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119. Who is gathering information?
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120. How do you manage scope?
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121. What is the context?
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122. How would you define Personally-identifiable information leadership?
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123. How did the Personally-identifiable information manager receive input to the development of a Personally-identifiable information improvement plan and the estimated completion dates/times of each activity?
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124. Has a high-level ‘as is’ process map been completed, verified and validated?
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125. Is Personally-identifiable information required?
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126. What intelligence can you gather?
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127. When is the estimated completion date?
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128. Is the Personally-identifiable information scope complete and appropriately sized?
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129. What sources do you use to gather information for a Personally-identifiable information study?
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130. What defines best in class?
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131. When is/was the Personally-identifiable information start date?
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132. Has your scope been defined?
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133. Are accountability and ownership for Personally-identifiable information clearly defined?
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134. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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135. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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136. How often are the team meetings?
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137. How was the ‘as is’ process map developed, reviewed, verified and validated?
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138. What was the context?
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139. What constraints exist that might impact the team?
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140. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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141. Are the Personally-identifiable information requirements testable?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Personally-identifiable information Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Do you verify that corrective actions were taken?
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2. What are the current costs of the Personally-identifiable information process?
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3. What are the strategic priorities for this year?
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4. Which costs should be taken into account?
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5. What are hidden Personally-identifiable information quality costs?
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6. How do you verify the authenticity of the data and information used?
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7. How is performance measured?
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8. What is the total fixed cost?
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9. How long to keep data and how to manage retention costs?
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10. How can you measure Personally-identifiable information in a systematic way?
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11. Are the Personally-identifiable information benefits worth its costs?
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12. What are the costs?
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13. What are allowable costs?
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14. Does the Personally-identifiable information task fit the client’s priorities?
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15. Are Personally-identifiable information vulnerabilities categorized and prioritized?
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16. What happens if cost savings do not materialize?
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17. Does a Personally-identifiable information quantification method exist?
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18. Why do the measurements/indicators matter?
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19. Was a business case (cost/benefit) developed?
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20. Where can you go to verify the info?
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21. What are your primary costs, revenues, assets?
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22. How to cause the change?
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23. Are there competing Personally-identifiable information priorities?