60. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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61. What Health care organizations requirements should be gathered?
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62. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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63. Have specific policy objectives been defined?
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64. Will team members perform Health care organizations work when assigned and in a timely fashion?
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65. When is/was the Health care organizations start date?
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66. Is full participation by members in regularly held team meetings guaranteed?
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67. How have you defined all Health care organizations requirements first?
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68. Are resources adequate for the scope?
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69. Are required metrics defined, what are they?
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70. Do you have organizational privacy requirements?
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71. Has everyone on the team, including the team leaders, been properly trained?
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72. What is a worst-case scenario for losses?
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73. Will team members regularly document their Health care organizations work?
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74. Are approval levels defined for contracts and supplements to contracts?
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75. What are the requirements for audit information?
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76. What sort of initial information to gather?
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77. Who defines (or who defined) the rules and roles?
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78. How often are the team meetings?
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79. What would be the goal or target for a Health care organizations’s improvement team?
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80. How is the team tracking and documenting its work?
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81. What are the record-keeping requirements of Health care organizations activities?
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82. Is the scope of Health care organizations defined?
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83. Are audit criteria, scope, frequency and methods defined?
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84. Is special Health care organizations user knowledge required?
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85. How do you gather requirements?
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86. Has the direction changed at all during the course of Health care organizations? If so, when did it change and why?
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87. What is in the scope and what is not in scope?
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88. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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89. Are there different segments of customers?
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90. Who is gathering information?
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91. What are the compelling stakeholder reasons for embarking on Health care organizations?
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92. Are there any constraints known that bear on the ability to perform Health care organizations work? How is the team addressing them?
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93. The political context: who holds power?
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94. What key stakeholder process output measure(s) does Health care organizations leverage and how?
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95. Is the team equipped with available and reliable resources?
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96. What constraints exist that might impact the team?
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97. What is the definition of Health care organizations excellence?
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98. Do you have a Health care organizations success story or case study ready to tell and share?
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99. What is the scope of the Health care organizations effort?
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100. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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101. Is there a clear Health care organizations case definition?
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102. Who is gathering Health care organizations information?
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103. Have all of the relationships been defined properly?
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104. What is the worst case scenario?
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105. How do you manage scope?
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106. Are the Health care organizations requirements complete?
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107. What is out-of-scope initially?
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108. Is Health care organizations linked to key stakeholder goals and objectives?
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109. Who approved the Health care organizations scope?
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110. Does the scope remain the same?
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111. What are the Health care organizations tasks and definitions?
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112. Is there any additional Health care organizations definition of success?
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113. Are improvement team members fully trained on Health care organizations?
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114. What sources do you use to gather information for a Health care organizations study?
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115. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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