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130. What information do you gather?
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131. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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132. Where can you gather more information?
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133. How do you gather Protocol Systems requirements?
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134. What Protocol Systems requirements should be gathered?
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135. How does the Protocol Systems manager ensure against scope creep?
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136. When is/was the Protocol Systems start date?
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137. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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138. When are meeting minutes sent out? Who is on the distribution list?
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139. How do you manage changes in Protocol Systems requirements?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Protocol Systems Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Have you included everything in your Protocol Systems cost models?
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2. Do you have an issue in getting priority?
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3. What is the cause of any Protocol Systems gaps?
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4. What could cause you to change course?
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5. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Protocol Systems services/products?
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6. How can a Protocol Systems test verify your ideas or assumptions?
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7. Are there any easy-to-implement alternatives to Protocol Systems? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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8. Are the units of measure consistent?
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9. How do you verify performance?
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10. What are allowable costs?
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11. How can you reduce costs?
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12. How can you measure Protocol Systems in a systematic way?
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13. How will you measure your Protocol Systems effectiveness?
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14. Do you effectively measure and reward individual and team performance?
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15. What details are required of the Protocol Systems cost structure?
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16. How do you control the overall costs of your work processes?
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17. Are Protocol Systems vulnerabilities categorized and prioritized?
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18. What are the operational costs after Protocol Systems deployment?
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19. Which costs should be taken into account?
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20. What are the current costs of the Protocol Systems process?
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21. What does your operating model cost?
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22. How will you measure success?
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23. What does losing customers cost your organization?
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24. What causes extra work or rework?
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25. How do you aggregate measures across priorities?
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26. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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27. At what cost?
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28. What can be used to verify compliance?
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29. How is progress measured?
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30. Are missed Protocol Systems opportunities costing your organization money?
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31. How will your organization measure success?
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32. How much does it cost?
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33. What are the types and number of measures to use?
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34. How is performance measured?
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35. How do you verify the authenticity of the data and information used?
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36. What are your operating costs?
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37. Are you taking your company in the direction of better and revenue or cheaper and cost?
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38. Are indirect costs charged to the Protocol Systems program?
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39. What is the cost of rework?
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40. Do you have a flow diagram of what happens?
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41. What is the Protocol Systems business impact?
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42. Which Protocol Systems impacts are significant?
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43. How do you verify