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73. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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74. What is out-of-scope initially?
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75. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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76. What information should you gather?
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77. Are required metrics defined, what are they?
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78. What are the requirements for audit information?
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79. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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80. How do you build the right business case?
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81. What was the context?
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82. Will a Tree network production readiness review be required?
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83. Is the scope of Tree network defined?
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84. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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85. Is the team equipped with available and reliable resources?
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86. The political context: who holds power?
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87. How was the ‘as is’ process map developed, reviewed, verified and validated?
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88. Are accountability and ownership for Tree network clearly defined?
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89. How often are the team meetings?
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90. Is it clearly defined in and to your organization what you do?
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91. Are the Tree network requirements complete?
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92. What information do you gather?
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93. What critical content must be communicated – who, what, when, where, and how?
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94. Is there a critical path to deliver Tree network results?
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95. What are the record-keeping requirements of Tree network activities?
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96. Has the Tree network work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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97. What is the context?
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98. Who approved the Tree network scope?
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99. Is the Tree network scope complete and appropriately sized?
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100. Is there a clear Tree network case definition?
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101. What system do you use for gathering Tree network information?
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102. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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103. What gets examined?
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104. How will variation in the actual durations of each activity be dealt with to ensure that the expected Tree network results are met?
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105. Are audit criteria, scope, frequency and methods defined?
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106. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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107. What would be the goal or target for a Tree network’s improvement team?
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108. When is/was the Tree network start date?
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109. Is the team sponsored by a champion or stakeholder leader?
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110. Where can you gather more information?
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111. Has your scope been defined?
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112. What happens if Tree network’s scope changes?
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113. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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114. What is in the scope and what is not in scope?
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115. Have all basic functions of Tree network been defined?
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116. Are improvement team members fully trained on Tree network?
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117. What defines best in class?
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118. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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119. Who is gathering information?
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120. Who is gathering Tree network information?
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121. What is the scope of the Tree network effort?
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122. Has the direction changed at all during the course of Tree network? If so, when did it change and why?
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123. What are the rough order estimates on cost savings/opportunities that Tree network brings?
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124. Do you have organizational privacy requirements?
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125. Is Tree network currently on schedule according to the plan?
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126. Has a project plan, Gantt chart, or similar been developed/completed?
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127. How is the team tracking and documenting its work?
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128. Will team members perform Tree network work when assigned and in a timely fashion?