Akaki saw there was nothing to be done but to go home. He reached his dwelling in a state of dreadful disorder, his hair hanging wildly over his forehead, and his clothes covered with snow. When his old landlady heard him knocking violently at the door, she sprang up and hastened thither, only half-dressed; but at the sight of Akaki started back in alarm. When he told her what had happened, she clasped her hands together and said, “You should not go to the police inspector, but to the municipal Superintendent of the district. The inspector will put you off with fine words, and do nothing; but I have known the Superintendent for a long time. My former cook, Anna, is now in his service, and I often see him pass by under our windows. He goes to church on all the festival-days, and one sees at once by his looks that he is an honest man.”
After hearing this eloquent recommendation, Akaki retired sadly to his room. Those who can picture to themselves such a situation will understand what sort of a night he passed. As early as possible the next morning he went to the Superintendent's house. The servants told him that he was still asleep. At ten o'clock he returned, only to receive the same reply. At twelve o'clock the Superintendent had gone out.
About dinner-time the titular councillor called again, but the clerks asked him in a severe tone what was his business with their superior. Then for the first time in his life Akaki displayed an energetic character. He declared that it was absolutely necessary for him to speak with the Superintendent on an official matter, and that anyone who ventured to put difficulties in his way would have to pay dearly for it.
This left them without reply. One of the clerks departed, in order to deliver his message. When Akaki was admitted to the Superintendent's presence, the latter's way of receiving his story was somewhat singular. Instead of confining himself to the principal matter – the theft, he asked the titular councillor how he came to be out so late, and whether he had not been in suspicious company.
Taken aback by such a question, Akaki did not know what to answer, and went away without knowing whether any steps would be taken in the matter or not.
The whole day he had not been in his office – a perfectly new event in his life. The next day he appeared there again with a pale face and restless aspect, in his old cloak, which looked more wretched than ever. When his colleagues heard of his misfortune, some were cruel enough to laugh; most of them, however, felt a sincere sympathy with him, and started a subscription for his benefit; but this praiseworthy undertaking had only a very insignificant result, because these same officials had been lately called upon to contribute to two other subscriptions – in the first case to purchase a portrait of their director, and in the second to buy a work which a friend of his had published.
One of them, who felt sincerely sorry for Akaki, gave him some good advice for want of something better. He told him it was a waste of time to go again to the Superintendent, because even in case that this official succeeded in recovering the cloak, the police would keep it till the titular councillor had indisputably proved that he was the real owner of it. Akaki's friend suggested to him to go to a certain important personage, who because of his connection with the authorities could expedite the matter.
In his bewilderment, Akaki resolved to follow this advice. It was not known what position this personage occupied, nor how high it really was; the only facts known were that he had only recently been placed in it, and that there must be still higher personages than himself, as he was leaving no stone unturned in order to get promotion. When he entered his private room, he made his subordinates wait for him on the stairs below, and no one had direct access to him. If anyone called with a request to see him, the secretary of the board informed the Government secretary, who in his turn passed it on to a higher official, and the latter informed the important personage himself.
That is the way business is carried on in our Holy Russia. In the endeavour to resemble the higher officials, everyone imitates the manners of his superiors. Not long ago a titular councillor, who was appointed to the headship of a little office, immediately placed over the door of one of his two tiny rooms the inscription “Council-chamber.” Outside it were placed servants with red collars and lace-work on their coats, in order to announce petitioners, and to conduct them into the chamber which was hardly large enough to contain a chair.
But let us return to the important personage in question. His way of carrying things on was dignified and imposing, but a trifle complicated. His system might be summed up in a single word – “severity.” This word he would repeat in a sonorous tone three times in succession, and the last time turn a piercing look on the person with whom he happened to be speaking. He might have spared himself the trouble of displaying so much disciplinary energy; the ten officials who were under his command feared him quite sufficiently without it. As soon as they were aware of his approach, they would lay down their pens, and hasten to station themselves in a respectful attitude as he passed by. In converse with his subordinates, he preserved a stiff, unbending attitude, and generally confined himself to such expressions as “What do you want? Do you know with whom you are speaking? Do you consider who is in front of you?”
For the rest, he was a good-natured man, friendly and amiable with his acquaintances. But the title of “District-Superintendent” had turned his head. Since the time when it had been bestowed upon him, he lived for a great part of the day in a kind of dizzy self-intoxication. Among his equals, however, he recovered his equilibrium, and then showed his real amiability in more than one direction; but as soon as he found himself in the society of anyone of less rank than himself, he entrenched himself in a severe taciturnity. This situation was all the more painful for him as he was quite aware that he might have passed his time more agreeably.
All who watched him at such moments perceived clearly that he longed to take part in an interesting conversation, but that the fear of displaying some unguarded courtesy, of appearing too confidential, and thereby doing a deadly injury to his dignity, held him back. In order to avoid such a risk, he maintained an unnatural reserve, and only spoke from time to time in monosyllables. He had driven this habit to such a pitch that people called him “The Tedious,” and the title was well deserved.
Such was the person to whose aid Akaki wished to appeal. The moment at which he came seemed expressly calculated to flatter the Superintendent's vanity, and accordingly to help forward the titular councillor's cause.
The high personage was seated in his office, talking cheerfully with an old friend whom he had not seen for several years, when he was told that a gentleman named Akakievitch begged for the honour of an interview.
“Who is the man?” asked the Superintendent in a contemptuous tone.
“An official,” answered the servant.
“He must wait. I have no time to receive him now.”
The high personage lied; there was nothing in the way of his granting the desired audience. His friend and himself had already quite exhausted various topics of conversation. Many long, embarrassing pauses had occurred, during which they had lightly tapped each other on the shoulder, saying, “So it was, you see.”
“Yes, Stepan.”
But the Superintendent refused to receive the petitioner, in order to show his friend, who had quitted the public service and lived in the country, his own importance, and how officials must wait in the vestibule till he chose to receive them.
At last, after they had discussed various other subjects with other intervals of silence, during which the two friends leaned back in their chairs and blew cigarette smoke in the air, the Superintendent seemed suddenly to remember that someone had sought an interview with him. He called the secretary, who stood with a roll of papers in his hand at the door, and told him to admit the petitioner.
When he saw Akaki approaching with his humble expression, wearing his shabby old uniform, he turned round suddenly towards him and said “What do you want?” in a severe voice, accompanied by a vibrating intonation which at the time of receiving his promotion he had practised before the looking-glass for eight days.
The modest Akaki was quite taken aback by his harsh manner; however, he made an effort to recover his composure, and to relate how his cloak had been stolen, but did not do so without encumbering his narrative with a mass of