Table of Contents
1 Cover
5 Introduction The Times, They Are a-Changin’ Changing Your Advantage Great Things Happen at the Intersection of People and Technology Flat as a Pancake – Not Yet But What if They Could? People Are (Still) the Future of Business A Moment Can Become a Movement But Does It Have to Be This Way? What Will Our Legacy Be? Is It Culpability or Capability? Engagement, the Quiet Revolution, the Needed Movement How to Engage with This Book
6 CHAPTER 1: People Matter: We Need a Healthier Way of Working No Connections in Range Seeing People as Value and Valuable We Need a New Scorecard That Drives Results Work: A Four-Letter Word Soul-Destroying Survey Findings The Problem with Organizations Is O-r-g-a-n-i-z-a-t-i-o-n I Love Being Managed! Not Volunteerism: The New Competitive Advantage Clean and Meaningful, Not Lean and Mean If the Pants Fit, Wear Them Fit and Healthy – The Human Competitive Edge The Chariots Are on Fire Good, Better, Best, Never Let It Rest… The Workplace Scorecard – Scoring the Top, from the Bottom Up Engage, Enable, Energize. What Does MI-9 Feel Like to People at Work? Fueling Your Fitness Program
7 CHAPTER 2: The Ice Age: It's Alive and Well at Work A Few Bad Apples… The Freezing of the Global Workforce A World on the Run Navigating the Perfect Storm Skill Up or Sink A Breath of Fresh Air Second Acts I'm Gonna Make You a Star Don't Forget to Look at Yourself So How Do We Break the Cycle? Start with Common Complaints That Undermine Employee Confidence Bad News Sells We're All Looking for Value People Are a Product of You The Boss Is Dead, Long Live the Boss Value Is as Value Does The Way We've Been Managing Hasn't Managed to Engage Coming to a Workplace Near You: The Biggest Change Project Ever Connecting with Generation C
8 CHAPTER 3: Manage to Engage: Building Street Cred Beware Flying Monkeys! Volunteering to Do More Engagement Kicks in When Flying Monkeys Are Kicked Out Engage Yourself Go HeadsUp A Total Ecosystem Approach
9 CHAPTER 4: Fair Trade: An “F” You Should Be Proud Of Fair Is as Fair Does Aussie Rules Fairest of Them All – Give the Gift of Time Fair Trade in Action: Eight Active Management Behaviors Under New Management Applying Fair Trade: What Color Is Your Day? Cut the Passion Police and Create Advantage Rate your own engagement