Ключевые показатели эффективности. Разработка, внедрение и применение решающих показателей. Дэвид Парментер

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      Роберт С. Каплан, Дейвид П. Нортон. Стратегические карты. Трансформация нематериальных активов в материальные результаты / Пер. с англ. М.: Олимп – Бизнес, 2005.

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TIEnUq4EhNoYVa2VSlIKXS0vJaGeFE45Hnikp+lCxtaXaYnSqn3UvKy+sssZna1dYarbFtqY0lpVojSmn5LqAJziyUqQFqWnkbfEBRyfCutdP/VrUYOI3YyeaiqPSpb2O/esj1cu1zUEXULjcWDFlW33SVBZQ2CVuFEQvLAUDjIWNnh7a88tKdtrTA6YuNlj/dj0IKu2rULempN19GgObGozhUHG/eFuuhCm1J6vkDkFRTyDnFdXTFSpymJ23PkSiq1lFzcbI10I83t7ucexOTUehKlx0yHfRun/AFyG3QhOF79vhyemV/NkVaaVNM5xq3zNqlup08dEnwz2l/H7U7692gM2FyGwiI5cUxSUI3gNqYLiVdQKxuJSe7jgUopnH/LQxW2qVUs7L6/F+BK7U+1KVoecWIKo7rrEVMlcV1HedSpwI4UVDgDJ7oUfmxWfSiqtUval1Ollxyb6EOf2tXay6mudlukeLHbtrb092UoEIVD6YLJBJ+GXCUn6Kz/Q6s1K55aGUm6qFlVHTPp3KKL2+XD3Kusp162SXIUO3yQmN3iC+4lLiMBRyUg/4kV0VHvsv+6NJMKp1YXe11dJLBHaxqqQiW8qJDhdK/x7WmO42VqS28kKSpRyO8AoZHhmsWX7FOLa6B1r3tYUql9YLGf2n3uDqV+2lENbke5swBAKCH5Da0AqkJ54SCSfAjAPOaU30z/q5R5qWtulvdHOfozZ7eL4zZkXAG2zVOW12W63HQrMFTbqUAOcnhQUceHIrdNKtQ/8dcUbrpdp004+9f8AjgyU7216nXcZrKbQzGjouDUdoFBcfDbjJcQS3uGVEgZx8EeNYstK/H3aQZpqVT9uEUvq2uyhH6joO+ydT6NtF6mNobkTYyXXEIGACfIVv1KVTVCM0NtXl9WDYoBQCgM9L/WDav3TM/Gi0BoaAUBjb3qC32btDgpmLeSTaHz73Gcd8XmsfASf7p//AJIoCx9frB+2mfd0j8ugHr9YP20z7ukfl0B49eNOFGzdJ2f3fc2Rj8OgPi9baac+GZCsnPNskHn/AOXQA6100SCfSCU+H/pkjj/7dAE6302hRWgyUqJySLbIBP8A9ugOnr9YP20z7ukfl0A9frB+2mfd0j8ugKG0a4saNWagdU9L2uJjbcQJBPCFZ42cfxoC+9frB+2mfd0j8ugHr9YP20z7ukfl0A9frB+2mfd0j8ugHr9YP20z7ukfl0A9frB+2mfd0j8ugHr9YP20z7ukfl0Bz9ddMl7r/wDUdXGOp7mSN3+PToCNN1Jo65IS3LjuvJS6l4BVrkfDScpV/V+INFc5RGpUM+o1Lo9uY5NSw6JDrQZW4LXIypAJISfe/DJP+NIxK7zk9fdGSLnHubjMhUqM0plpRt0nCUKIJGNmPECiuneGpSRO9eNOE53Sc/u2R9H7OgPg1rpoK3j0gK459zJGePD/ANugPvrvpsjG6TjGMe5sjw/+XQHxettNuBQWZKgrxBtkg5/+3QHtOvNPpASl2WAPAC3SPy6A++v1g/bTPu6R+XQD1+sH7aZ93SPy6Aev1g/bTPu6R+XQD1+sH7aZ93SPy6Aev1g/bTPu6R+XQFDedcWNeqNOuJel7W1SN2YEgHlrHhs5/hQF96/WD9tM+7pH5dAPX6wftpn3dI/LoB6/WD9tM+7pH5dAPX6wftpn3dI/LoB6/WD9tM+7pH5dAcX9ZaYkhQeEhzcNp3WyQcj/AOXUam4qcEa16g0bZbfFt0Bl9mLETsYb9zpKumPmJQTWnU25ZIJg1xpwYwqSMHI/9NkePt/q6gPI1ppkJUkCQAo5UPcyRz9PvdADrTTJ25D52+H/AKZI4/8At0B7GudOg5C5Wc5z7myPH/5dAfF63026oKWZK1AYBVbZBI/+3QFK8/oGVOnzpUWVKfuCW0PqfgynAUIVuQkAowkBXOBjmqnZw2zzJUrWOyOTLAak0eJqZwjuiSlstB33LkZCCQSP6vwyAf4VFcUl+vOnTnvyuTn/APtsjx9v9XQHlWttNrXvUZJXjG73NkZx9PTqNSoG8h2e/aNsNuat1uakMxmk7Uo9zpJ4znBJRk+NabbJF7eb7k31404Vbt0nPjn3Nkfl1CnpOvNPpASl2WAPAC3SPy6A++v1g/bTPu6R+XQD1+sH7aZ93SPy6Aev1g/bTPu6R+XQD1+sH7aZ93SPy6Aq42pLbeO0W2IhuPqULVMB6kV1v/3Yx8VJHsNAbWgFAZ5/9YML90yPxmaA0NAKAUBEu13t9igPXC5zGocRlJUt11W1IH/8+VM4LTS6nCJSFpcQlaTlKhkH2iq1FxlNNSj7UKKAUBnrN+mGo/qxf9iqAlzdWWS3RpUmXcWmWYb6Y76lZ7jisYT4ck7h4e2ivjeHdLeSnkWvURnbuGfHGaAFaE+KgOccmgBWkHaVAE+WaAbh7RQBS0pyVKAx45NAfcjGc8e2gPPURjO9OPbmgPu4e0UA3D2igClpSCVKAx45NAfQcjIoCie1xYI9zXbXZi0SG3ksLJjO9NLisYSXduwE5HGfOlPuwFXtvZeBaTnChx48+FAfOqjaFb04Pgc0B93oyBuGSM4zQDcPaKAFaEjJUAM45NAfaAUBnr5+lmmfryfwqAlXnVdosEhqNPfeS88hTiG2Yzrx2JxlRCEqwBkcmpJYcSWEO4RbhFYlRZCHmJCAtpaTwtJ8CK0004ZlVJqUdgtJUUhQ3DxGeahT7uHtFAeeq3gnenA8TmgPu4e0UB9yPaOaA+KWlPwlAfSaABaCraFAn2ZoD51W9pVvTgeJzQH0rSBkqAH00AS4hXwVJP0GgBWgEAqAJ8OfGgIcO9QJ8p2JGf3vs56iNigU4OOcj/8A6OfCivUoNw4ZMLiAcFQyPLNAErSr4KgfoNAfOojON6c/TQH0LSr4KgfoNAfcgnGfCgFAKAUAoDPS/wBYNq/dMz8aLQGhoBQGef8A1gwv3TI/GZoDQ0AoBQFLrWzv3/SN4tUVKFSJcRxprqHCdykkDJ8vGi/dS9jT1LS4LWK2pmMy2r4SEJSce0CtVOamzn6dLpoSZ1rJsUAoDPWb9MNR/Vi/7FUBkbx2cXq7yNSOPLYLMiWl+2sBZwVENhTjnzgIISPLJPnwoSVlvFPSZLW5bjCzHOGuhLe0lc0zrqtdjiXB+Q+841OekbFFpSMJaOO8ADxjw4z41H7qVTh/OPIji1axw+L+vcqx2eX6O10psdi9qTHfZS649gqeXt2SDuztUACng5AAI8a3U004ufxe564mKaYam9fN2HLAiStPalVcTdH9PuzFwXYLLclTyeqtEdR6i0oxnvkkj2gCtWk6pV0t6qyumJmuhqizjCXVO0/rid5XZzq9uBAUxdpD78dlA6RdZT0VCS25hs9PnupPK91YTSrnh8NdztVFVTeXu1wOc3QGtLzIM27SupmQ2pxltTClvNIDyUhYU2Wiob0E93BIOMcUTS8zu+iNKrzfu82mlulmvNv7LlWGJGkzrjIYMRIW+kqbDhIypaUpGEg+SQOKtTTqpndPL7J6ftVTW+Oxmk6S1A45Pt7GnUwIypKX0BLragApnYCkqSUEhSMqyk4CgRzWapqpx29muXAnpRRXGULSV18Z3hdnGrE21tD93eDiJENa43VbU26GmkJWpSijfnKTgBQB448a16rVTlf5appFi5JZRpXPwdHez7Vce1FDd2fmSRCgtoK3GUKaWy+HFpQQ2EkbRwVhWT45o2rba2r4f2VJS5wipdcCLO0DrW9SfTrtK6g6jXUZQthS3mkF4BKwpstFQC2ye5g7fI4NFC8zgNKq7zLZz0TN/ou23Cy2eNbJiFqQw3lLrr6XF5KlHYdqEjCQQBgY8vLNKnOnwYpUcL/kxV10BfZWorpKjx3QJVyalsPm4kMISkIyVseCj3T/AOKek1S1aybN+t7k4zSRXHsx1Yty6Bp8xhIL5K+s176FSEuJSnCM8oCknqb8ZwOM5UNJKd2k8jXqRVU4zn4jieHtEX8PG2osL82Gyh99HpUlhCELdR00JSlttCBtKCogDjcDnnjLc0NZxGsmUkqlGEz0XedDrE7P9R3F5u4PelsuuIYU0FOso9HShlKFNKKmlOYKkk4SoAhXkcmulbTbjOdcOm/Yc/SpSppnKF0fnwWbmgdWRoKgxdTOl+jwEtqlrQlLa2Xgtafe0JynA88k+2syrbe/s0b2vc1zeBBmdld9S44ky35cQy5DxaS60pbinENYcPWQtIIUlzwGRu4PlSVZSV10at8cIvLEuat3O6HrlgfqVkhvW+zQI