12 7 Influencing Peers Foundation 1: Cultivate a Connection Foundation 2: The Golden Rule of Influence Pillar 1: Build the Right Reputation Pillar 2: Make Unexpected Investments Pillar 3: Hardwire Their Help Pillar 4: Get the Approach Right Notes:
13 8 Leading Change The Eight Truths of Leading Change The EMC2 Change Model The One‐on‐One Change Conversation Guide Notes:
14 9 Creating Your Personal MAP (Middle Action Plan)
17 Index
List of Illustrations
1 Chapter 1Figure 1.1 Lego DirectivesFigure 1.2 The Messy Middle
2 Chapter 2Figure 2.1 The Others‐Oriented Compass
3 Chapter 3Figure 3.1 The Political Savviness PollFigure 3.2 The Seven Signs of Employee BurnoutFigure 3.3 The Top Six Passive‐Aggressive Email Phrases
4 Chapter 4Figure 4.1 The Managing Up Staircase
5 Chapter 5Figure 5.1 The Coaching Conversation FunnelFigure 5.2 The Prescribe vs. Guide SpectrumFigure 5.3 Ask Better QuestionsFigure 5.4 Examples of Open‐Ended Questions
6 Chapter 6Figure 6.1 The Purpose PyramidFigure 6.2 The Leadership Team Equity PyramidFigure 6.3 The Waterfall Effect
7 Chapter 7Figure 7.1 The Pillars of Peer Influence
8 Chapter 8Figure 8.1 The Change CurveFigure 8.2 The Circles of CommitmentFigure 8.3 The Degrees of Empathy Scale
9 Chapter 9Figure 9.1 Quick Reference Guide of Tools in this BookFigure 9.2 The Personal MAP (Middle Action Plan)
Guide
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