The assorted ways in which Freeway students accessed and used media technologies complicate conventional theorizations of the digital divide, especially the notion of monolithic practices, impacts, and outcomes. There was substantial variation in the social and mobile media practices among the largely Latino, African American, and English-language-learning student body that populated the classrooms at Freeway. These differences make any reference to a single digital divide experience unsatisfactory. As our knowledge about life in the digital edge continues to evolve, it is clear that multiple dimensions of the digital divide exist. In this chapter and throughout the book we focus on three distinct yet interlocking aspects of digital inequality: the access gap, the participation gap, and the digital literacy or skills gap.
Internet Access
The issue of access to computers and the Internet has grown more complex over the years. Internet access is no longer simply a matter of whether a teen, for instance, has access to a computer and an Internet connection. Access varies in terms of the type of connection, including broadband, mobile, and high- or low-capacity networks. Lower-income families are much more likely than their higher-income counterparts to have mobile-only access to the Internet.4 And while mobile has accelerated the pace of Internet access for lower-income populations, a reliance only on mobile for Internet connectivity poses many challenges. More specifically, the challenges are not necessarily related to access but rather quality of access and opportunities for diverse forms of participation.
Additionally, there is the question of not only how we access the Internet but where we access the Internet. Interestingly enough, the social and physical spaces of Internet connectivity significantly influence the quality of the experience and the kinds of opportunities a person is likely to have. In our study, access to the Internet came in the two primary spaces teens spend their time, home and school. The main advantage of home broadband connections is the opportunity to pursue interests and creative practices in a more deliberate fashion. Teens who grow up in broadband households are more likely than teens who do not to do a wider range of things online, develop richer forms of online social capital, and be producers rather than mere consumers of digital content.
Public settings like libraries, for instance, often restrict how much time teens can spend on computers as well as the kinds of creative activities they can pursue. In the Austin metropolitan area suburb that was the setting for our study, public libraries or community technology centers were essentially off-limits due to transportation and quality of service issues. Inadequate public transit options in poor suburbs make it difficult to get around.5
Many of the students that expressed an interest in digital media desired a place that allowed them to tinker, play, and collaborate with peers. Libraries and community technology centers often restrict opportunities for more social creative digital media practices. For most of the students in our in-depth cases, school—and more specifically, after-school time—emerged as a fertile space and opportunity to gain access to not only hardware and software but also a social and creative milieu that supported deeper forms of digital engagement, media production, and peer collaboration. These latter elements underscore what we might call network effects, that is, the importance of having access to a diverse and dynamic set of social ties that support deep learning, thinking, and making with digital media.
Participation
When teens gain access to the Internet, the all-important question, How do they use it? comes to the forefront. Even as access to the Internet is spreading, not all forms of access and participation are equal. Researchers are beginning to map the various modes of Internet engagement that identify the subtle characteristics of teen social media behaviors. An ethnographic study of young people’s digital media practices by Ito et al. identifies two primary genres of participation: friendship-driven and interest-driven.6 Friendship-driven practices refer to the dynamic ways teens use Internet technologies to interact with their peers through the use of smartphones and social media channels like Snapchat and Instagram. The ability to use technology to connect with peers and create what is, in effect, a social space with little adult intrusion or authority has been an enduring feature of teenagers’ adoption of computer and Internet-based technologies from instant messaging to social networking.7
Interest-driven practices highlight the fact that some teens are drawn to the Internet to pursue specific domains of interest. The teens in our study developed a wide variety of interests including music, games, film, design, and fashion. In virtually all of these cases the Internet was a go-to tool, learning resource, and community to further develop their expertise and engagement in an interest-driven activity.
There are certainly other modes of participation, including pop culture and civic. Later in this chapter I discuss some of the ways pop culture figures into the digital media repertoire of black and Latino teens. And while our study did not find students devoting substantial time and energy to civic genres of participation, this particular sphere of activity continues to evolve in ways that deserve additional inquiry and analysis.8 Students received practically all of their news and information about the civic and political sphere from the Internet. In a 2018 study, Vicky Rideout and S. Craig Watkins find that black and Latino youth are actually more likely than their white counterparts to use social media, for example, as a resource for civic expression and participation.9
Whether it is to hang out with friends, pursue specific interests, or partake in new modes of civic and political activity, what teens do with the Internet is inextricably linked to the social, educational, and economic currents that are always at work in their lives. How do issues of equity influence teen engagement with the Internet and the connected world? Are some youth more likely, for example, to pursue interest-driven or civic-driven activities than others? If so, why? Moreover, how do these different forms of participation influence the future aspirations and trajectories of young people?
Digital Literacy
In an age of rapid technological change a main requisite is the cultivation of the skills and competencies to use networked technologies in relevant, dynamic, and capital-enhancing ways. It is no longer simply enough to provide young people access to computers and the Internet; they also need access to the resources—social and educational—and opportunities that develop the skills and dispositions that are associated with more dynamic forms of tech adoption and engagement. In this study we ask, what skills and dispositions do teens bring to their engagement with Internet-based technologies? More important, how and where do young people develop the skills that lead to more diverse and dynamic forms of participation in a knowledge-driven society and economy?
The question of digital literacy and its relationship to the digital divide consists of many distinct, yet connected components that span a continuum of skills and dispositions. For example, there is the matter of what Kathleen Tyner refers to as “tool literacy.”10 This is a reference to the foundational skills that are required to participate in our technology-driven world and includes everything from learning how to use a tracking pad to operating a smartphone. The design of mobile