8 Part 4: Driving Value with Supply Chain Management Chapter 15: Transforming Your Supply Chain Improving Transparency and Visibility Deploying Demand Shaping Performing Postponement Renewing Regional Sourcing Reducing Stock-Keeping Units Optimizing Inventory Incorporating Vendor-Managed Inventory Adjusting Payment Terms Using Supply Chain Finance Controlling the Bullwhip Effect Starting with Small Improvements Creating Sandboxes Investing in Innovation Chapter 16: Adopting Supply Chain Metrics Understanding Metrics Identifying Performance Attributes Understanding SCOR Metrics Optimizing Operational Metrics Formalizing Financial Metrics Perfecting People Metrics Solidifying Sustainability Metrics Chapter 17: Managing Supply Chain Risks Challenging Assumptions about the Future Building Supply Chain Resilience Identifying Risks Classifying Risks Scoring Risks Managing Risks Handling a Crisis Chapter 18: Building Supply Chain Analytics The Rise of Big Data, Sensors, and the Internet of Things Outline of an Analytics Plan Correlation, Causation, and Interpolation Modeling, Simulation, and Optimization Scenario Planning Scorecards, Dashboards, and Control Towers
9 Part 5: Building Your Supply Chain Management Career Chapter 19: Selecting a Supply Chain Career Doing Your Homework Examining Supply Chain Career Categories Chapter 20: Pursuing Supply Chain Education Earning Certificates and Certifications Earning Degrees and Diplomas Exploring Online Education Options Playing Supply Chain Games Following Supply Chain Media
10 Part 6: The Part of Tens Chapter 21: Ten Questions to Ask about Your Supply Chain Who Are Your Key Customers? What Do Your Key Customers Value? How Could Your Supply Chain Create More Value? How Do You Define Supply Chain Management? What Information Do You Share with Suppliers? How Do You Compare with Competitors? What Changes Could Increase Revenue? What Changes Could Lower Costs? What Affects Your Supply Chain Now? What Will Affect Your Supply Chain in the Future?
11 Index