It occurred to her that she must sound totally crazy. That, shoeless and apparently raving, she was going to be escorted from the premises.
It didn’t happen. Apparently, someone who could cite ‘elf’ as his day job took crazy in his stride because, instead of summoning Security, he said, ‘Oh, right. I was told to look out for you.’
What…? Nooooo!
‘You’re from Garlands, right? Pam’s been going crazy,’ he added before the frantic message from her brain to flee could reach her feet. ‘She expected you ages ago.’
‘Garlands…’
What the heck was that? The department responsible for store decorations? Did a snowflake need straightening? A tree trimming?
Whatever.
She was up for it, just as long as she was out of sight of the lift.
‘You’ve got me,’ she said, neither confirming nor denying it. ‘So, now do I get a ride on the sleigh?’
‘Sorry,’ he said, grinning. ‘The sleigh is for paying customers only. Staff have to put on their snow shoes and walk. Both ways,’ he added with relish. Clearly this was a young man who enjoyed his job. ‘Don’t look so worried. I’m kidding about the snow shoes.’ He looked at her feet and, for a moment, lost the thread.
‘It’s a long story,’ she said.
‘Er…right. Well, you’re in luck. There’s a short cut.’ He opened a door, hidden in the side of a snow bank and tucked behind the kind of huge Christmas tree that you only ever saw in story books. Smothered with striped candy canes, toys, beautiful vintage decorations. ‘Turn left, ask for Pam Wootton. She’ll sort you out.’
‘Left…Pam…Got it. Thanks.’
Better and better. She’d be much safer behind the scenes in the staff area.
Forget Pam whatever-her-name-was. She’d keep her head down until closing time and then leave through the staff entrance with everyone else. By then, she might even have worked out where she could go.
‘She’s not in there, Mr Hart.’
‘Are you sure? She hasn’t locked herself in one of the cubicles?’
‘All checked. That’s what took me so long.’
‘Well, thanks for looking,’ he said, outwardly calm.
‘No problem.’ She hesitated, then said, ‘The lifts are right opposite the stairs. If she got lucky with the timing, she might have doubled straight back down to the ground floor and left the store.’
‘It’s possible,’ Nat agreed, although he doubted it. He had her shoe and no one with a lick of sense would choose to go barefoot from the warmth of the store into the street. She was still in the store; he was certain of it. And, with nine sales floors, she had plenty of places to hide.
In her shoes—or, rather, lack of them—where would he go? What would he do?
If it was serious—and her fear suggested that this wasn’t just some rich woman wanting a little time out—changing her appearance had to be the first priority. Not a problem when she had a store full of clothes and accessories to help her, except that would mean exposing herself while she stood in line to pay for them.
Maybe.
Just how desperate was she?
Desperate enough to grab something from a rail, switch clothes in one of the changing rooms? When they were this busy it wouldn’t be that difficult and she could rip out the security tags without a second thought. It wouldn’t matter to her if the clothes were damaged, only that they didn’t set off the alarms when she walked out of the store.
‘I’ll put the shoe in Lost Property, shall I?’
‘No!’ Realising that he’d overreacted, that she was looking at him at little oddly, he said, taking the shoe from her, ‘I’ll do it. I’ve already wasted enough of your time. Thanks for your help.’
‘No problem, Mr Hart. I’ll keep my eyes open.’
He nodded, but doubted she’d see her and, more in hope than expectation of finding some clue, he retraced his steps back down to the first floor, where he stopped to take another look out over the busy ground floor.
As the afternoon had shifted into evening and offices had emptied, it had become even more frantic, but he would have spotted that black dress amid the madness, the pale blonde swish of hair. That was a real giveaway, one that she should cover up as quickly as possible.
She’d need a scarf, he thought. Or a hat. A hat would be better. It would not only cover her hair, but throw a shadow over her face where a scarf would only draw attention to it.
And once she’d changed her appearance she could risk the shoe department. He’d wait there.
As he started down the stairs, he noticed a display slightly out of alignment, stopped to adjust it and saw a lace-trimmed handkerchief lying on the floor.
He bent to pick it up and caught again that faint, subtle scent that hadn’t come out of any bottle.
Had she dashed in from the street to take cover, bolted up the stairs, paused here for a moment to catch her breath, get her bearings?
Where was she now?
Famous last thoughts.
The minute Lucy opened the door to the staff area she was leapt upon by a flushed and harassed-looking woman wearing a security badge proclaiming her to be Pam Wootton, Human Resources.
‘At last! The agency said you’d be here an hour ago. I’d just about given up hope.’
Agency? Oh, good grief, the elf hadn’t been talking about Christmas garlands but the Garland Agency. The suppliers of the crème de la crème of secretarial staff. She’d had an interview with them when she was looking for a job but she didn’t have the kind of experience it took to be a ‘Garland Girl’.
There was a certain irony in being mistaken for one now, but she wasn’t going to let that stop her from grabbing the opportunity with both hands.
‘I’m soooo sorry. The Underground…’ She didn’t have to say another word. It was the excuse that just gave and gave. ‘And it’s started to snow,’ she threw in for good measure.
‘Snow! Oh, great,’ Pam said. ‘That’s all I need. Getting home tonight is going to be a nightmare.’ And she pressed her hand to her forehead as if trying to keep her brain in.
‘Are you all right?’ Lucy asked, forgetting her own worries for a moment. The woman looked flushed and not at all well.
‘Ask me again in February,’ she replied with a slightly hysterical laugh. ‘When the January sales are over.’ Then, pulling herself together, ‘It’s just a bit of a headache. I’ll take something for it when I get back to the office. Come on, there’s no time to waste. Let’s get you changed.’
‘Changed?’
‘Into your costume,’ she said, opening a cupboard and revealing a rail of short green tunics. Then, glancing back at her, ‘Didn’t they tell you anything…’ she looked at her clipboard ‘…I don’t seem to have your name.’
‘Lu…’ Noooooo!
Pam looked up. ‘Lou? As in Louise?’
Gulp.
‘Yes! Louise.’ Whew. Pam was still waiting. ‘Louise…Braithwaite.’ It was the first name that came into her head.
‘And you have got a CRB Certificate, Louise?’ Pam asked, pen poised to tick boxes, going through the motions.
‘A CRB Certificate?’