Small Talk - Learn quickly & effectively better Networking through Communication. Simone Janson

humor: It is best to carry the thing with humor, not to take yourself so seriously and to move to the agenda. Embarrassing slip-ups show that the colleague is only human. That's nice.

      4 Apologize: Whether blasphemed by a colleague who hears this, or a personal mail is sent to the wrong addressee - in both cases an apology is necessary.

      5 Keep working: No matter how uncomfortable the situation is, it's best not to talk about it for long. The faster the matter is over, the faster it is forgotten by others. Incidentally, and especially for the Internet.