The Coming Healthcare Revolution: Take Control of Your Health. Sheldon Cohen M.D.

      •The same principles apply to all healthcare organizations including nursing homes, clinics, dental and other healthcare offices, child care centers, homes, restaurants, and schools

      Healthcare workers can carry antibiotic resistant bacteria, viruses and fungi on their hands. Proper hand hygiene will reduce the incidence near 100 percent. Washing with soap and water can be effective if done well, but it is time consuming. Done with every patient interaction, it can result in significant dryness and irritation to the hands. Therefore, hospitals have introduced an alcohol rub hand washing system that can kill bacteria in fifteen seconds, can reduce bacteria count 10,000 fold and is gentle on the hands. If hospital personnel do not wash their hands before examination, the patient must insist they do. All physicians should place a sign in their examining rooms—“Don’t be afraid to ask if I’ve washed my hands.”

      The overuse of antibiotics has resulted in bacterial resistance to common antibiotics. This may result in failure of treatment for an infectious disease. A more rational use of antibiotics based upon treatment guidelines followed by physicians and accepted by patients will reverse this trend.

      Diagnostic errors and failure to diagnose

      Failure to diagnose is a common problem. Forty percent of malpractice cases fall under this heading. The fault lies with patients, doctors and even insurance companies:

      Patients are at fault when they never see a doctor, ignore mild, or not so mild symptoms and refuse diagnostic studies.

      Doctors are at fault when they do not make the time necessary to take a thorough medical history and perform a complete medical examination. They are so busy with follow up care and acute care medicine that the initial thorough review can get short-circuited. Patients can play a vital role in prevention here. If it is felt that an initial examination has been incomplete, never be afraid to ask. Oversee the complete examination process. Step 2 of this book will tell what it entails.

      Insurance companies may cause delays in diagnostic testing.

      These are but a few of the problems that can lead to failure to diagnose.

      The Joint Commission has recommended patient safety standards for all healthcare organizations. They undergo a yearly review and every organization will adopt these standards. Safety standards are in place for the following healthcare organizations:

      Ambulatory care and office-based Surgery

      Assisted living

      Behavioral healthcare

      Critical care hospital

      Disease-specific Care

      Hospital

      Home care

      Laboratory

      Long-term care

      Networks

      The Joint Commission publishes these standards on their web site: JCAHO.org.