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67. Has a team charter been developed and communicated?
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68. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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69. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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70. Who defines (or who defined) the rules and roles?
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71. How is the team tracking and documenting its work?
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72. What are the compelling stakeholder reasons for embarking on Communication intelligence?
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73. What key stakeholder process output measure(s) does Communication intelligence leverage and how?
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74. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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75. Does the team have regular meetings?
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76. How do you manage unclear Communication intelligence requirements?
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77. When are meeting minutes sent out? Who is on the distribution list?
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78. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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79. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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80. What constraints exist that might impact the team?
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81. Is Communication intelligence currently on schedule according to the plan?
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82. What is out-of-scope initially?
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83. What intelligence can you gather?
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84. How do you build the right business case?
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85. How can the value of Communication intelligence be defined?
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86. What would be the goal or target for a Communication intelligence’s improvement team?
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87. Is there a Communication intelligence management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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88. Are the Communication intelligence requirements complete?
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89. Will a Communication intelligence production readiness review be required?
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90. How did the Communication intelligence manager receive input to the development of a Communication intelligence improvement plan and the estimated completion dates/times of each activity?
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91. What is in scope?
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92. What are the rough order estimates on cost savings/opportunities that Communication intelligence brings?
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93. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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94. How do you catch Communication intelligence definition inconsistencies?
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95. What customer feedback methods were used to solicit their input?
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96. Is there a critical path to deliver Communication intelligence results?
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97. Has a Communication intelligence requirement not been met?
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98. How do you manage changes in Communication intelligence requirements?
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99. What are the Communication intelligence use cases?
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100. Has the direction changed at all during the course of Communication intelligence? If so, when did it change and why?
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101. Are there different segments of customers?
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102. What Communication intelligence services do you require?
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103. What is out of scope?
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104. How often are the team meetings?
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105. What sort of initial information to gather?
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106. Are accountability and ownership for Communication intelligence clearly defined?
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107. What scope do you want your strategy to cover?
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108. Is Communication intelligence linked to key stakeholder goals and objectives?
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109. Is scope creep really all bad news?
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110. How would you define the culture at your organization, how susceptible is it to Communication intelligence changes?
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111. How do you gather requirements?
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112. Are approval levels defined for contracts and supplements to contracts?
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113. Who is gathering information?
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114. Is there any additional Communication intelligence definition of success?
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115. How do you hand over Communication intelligence context?
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116. What happens if Communication intelligence’s scope changes?
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117. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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118. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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119.