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54. Why is this needed?
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55. What are the clients issues and concerns?
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56. What is the problem or issue?
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57. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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58. Will new equipment/products be required to facilitate Enterprise process management delivery, for example is new software needed?
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59. Would you recognize a threat from the inside?
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60. Does the problem have ethical dimensions?
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61. Who are your key stakeholders who need to sign off?
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62. Who needs budgets?
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63. To what extent would your organization benefit from being recognized as a award recipient?
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64. Why the need?
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65. What Enterprise process management problem should be solved?
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66. How are the Enterprise process management’s objectives aligned to the group’s overall stakeholder strategy?
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67. Are problem definition and motivation clearly presented?
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68. Do you need to avoid or amend any Enterprise process management activities?
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69. Who should resolve the Enterprise process management issues?
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70. What do employees need in the short term?
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71. Is the quality assurance team identified?
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72. Do you need different information or graphics?
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73. Are there regulatory / compliance issues?
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74. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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75. Does Enterprise process management create potential expectations in other areas that need to be recognized and considered?
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76. Are there recognized Enterprise process management problems?
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77. What does Enterprise process management success mean to the stakeholders?
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78. How do you identify subcontractor relationships?
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79. What information do users need?
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80. How can auditing be a preventative security measure?
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81. What activities does the governance board need to consider?
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82. Consider your own Enterprise process management project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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83. When a Enterprise process management manager recognizes a problem, what options are available?
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84. What is the Enterprise process management problem definition? What do you need to resolve?
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85. Which issues are too important to ignore?
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86. What would happen if Enterprise process management weren’t done?
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87. How does it fit into your organizational needs and tasks?
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88. Where is training needed?
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89. Do you know what you need to know about Enterprise process management?
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90. For your Enterprise process management project, identify and describe the business environment, is there more than one layer to the business environment?
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91. Are controls defined to recognize and contain problems?
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92. Who needs what information?
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93. Who defines the rules in relation to any given issue?
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94. How do you identify the kinds of information that you will need?
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95. Are there any specific expectations or concerns about the Enterprise process management team, Enterprise process management itself?
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96. How much are sponsors, customers, partners, stakeholders involved in Enterprise process management? In other words, what are the risks, if Enterprise process management does not deliver successfully?
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97. Are employees recognized for desired behaviors?
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98. Do you recognize Enterprise process management achievements?
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99. How do you recognize an objection?
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100. What are the stakeholder objectives to be achieved with Enterprise process management?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Enterprise process management Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What is out-of-scope initially?
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2. How can the value of Enterprise