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20. Is Trusted system required?
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21. What Trusted system services do you require?
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22. What are the core elements of the Trusted system business case?
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23. Is the work to date meeting requirements?
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24. Is the scope of Trusted system defined?
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25. What is the scope of the Trusted system effort?
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26. How do you manage unclear Trusted system requirements?
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27. What sort of initial information to gather?
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28. Has the Trusted system work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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29. How did the Trusted system manager receive input to the development of a Trusted system improvement plan and the estimated completion dates/times of each activity?
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30. Is special Trusted system user knowledge required?
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31. Are accountability and ownership for Trusted system clearly defined?
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32. How do you think the partners involved in Trusted system would have defined success?
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33. How do you gather Trusted system requirements?
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34. When are meeting minutes sent out? Who is on the distribution list?
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35. What system do you use for gathering Trusted system information?
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36. How do you hand over Trusted system context?
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37. How do you manage changes in Trusted system requirements?
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38. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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39. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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40. What is the scope?
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41. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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42. How do you gather the stories?
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43. What is the scope of the Trusted system work?
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44. What would be the goal or target for a Trusted system’s improvement team?
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45. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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46. How would you define Trusted system leadership?
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47. What is in the scope and what is not in scope?
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48. Are resources adequate for the scope?
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49. Does the scope remain the same?
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50. Are there different segments of customers?
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51. How do you catch Trusted system definition inconsistencies?
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52. How is the team tracking and documenting its work?
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53. Is the Trusted system scope manageable?
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54. What are the record-keeping requirements of Trusted system activities?
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55. How do you build the right business case?
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56. Has a high-level ‘as is’ process map been completed, verified and validated?
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57. Will a Trusted system production readiness review be required?
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58. Are roles and responsibilities formally defined?
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59. Who is gathering Trusted system information?
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60. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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61. Are required metrics defined, what are they?
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62. Who is gathering information?
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63. What customer feedback methods were used to solicit their input?
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64. What are the Trusted system use cases?
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65. Is the Trusted system scope complete and appropriately sized?
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66. What knowledge or experience is required?
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67. Is scope creep really all bad news?
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68. What key stakeholder process output measure(s) does Trusted system leverage and how?
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69. Have the customer needs been translated into specific, measurable requirements? How?
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70. When is the estimated completion date?
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71. What is in scope?
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72. What intelligence can you gather?
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73. Why are you doing Trusted system and what is the scope?
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74. Are different versions of process maps needed to account for the different types of inputs?
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75. Do you all define Trusted system in the same way?
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76. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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