Praise for Synergy Team Power
“At Mercedes, we strive to give our customers the best service in the world. That is why we engaged Chris Alexander and his Synergy Team Power program to help us maintain our competitive advantage. Synergy has been a great success for us.
“Our customer satisfaction ratings rocketed! We now work more effectively as a team to satisfy our discerning and demanding customers.”
-Bob Evans, Senior Service Manager, Fletcher Jones Mercedes Benz
“Chris Alexander helped us improve our business greatly. He helped structure our systems and processes, improve our customer service and in every aspect of our business, we became more Synergized and focused. He understood our creative approach and adapted his Synergy Team Power program to suit us–the results are absolutely outstanding!”
-Lisa Klang, President & C.E.O., Klang & Associates
“Chris Alexander and the Synergy Team Power Program have made us a better organization. The interactive and creative approach to improving our service and communication to our customers–both internal and external–and the overall team development have had a dramatic impact on our overall success. Chris has helped us instill a cultural change and philosophy that is needed in business today, one that is focused on service, communication, and teamwork regardless of the targeted customer. Thanks for playing a key role in our success.”
-Scott Grugel, C.O.O., Interior Specialists, Inc.
“Wonderful! Brilliant! First thing was joy and effective immediate tools that lead to success. I cannot recommend Chris and his Synergy Team Power program highly enough!”
-Liz Jaeschke, Prescott Management
“Margaret Mead described you perfectly. It was Synergy in action! The words of wisdom and wit that were shared will live long in the hearts and minds of the students, teachers, and business people who attended.
“Thank you again for sharing your time and talent with FBLA. I really enjoyed the opportunity to work with you and hope that we can work together again soon to help build leaders of the future.”
-Diane Yen, Future Business Leaders of America
Ignoring human synergy is like tossing the pieces of a puzzle on the floor and expecting them to fit together on their own accord!
Copyright © 2013 SYNERGY TEAM POWER: The 5 Success Habits of High-Performance Business Teams by Chris Alexander.
All rights reserved. Printed in the United States of America. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the written permission of the publisher.
Publisher: 1+1=3 Publishing
First Edition
Library of Congress Cataloging in Publication Data
Alexander, Chris
Synergy Team Power: The 5 Success Habits of High-Performance Business Teams
Includes biographical references and index.
Project credits:
Line and Final Editing: Sharon Young
Graphics: Shand Coetzee and Chris Alexander
Cover, Layout, and Design: Maryna Coetzee
Also by Chris Alexander:
Business Books, CDs, and DVDs:
Synergy Strategic Planning
The “WOW” Factor!
The “WOW” Factor! CD
The “WOW” Factor! DVD
Synergy Sales Power
Synergy Leadership
Joy in the Workplace
Joy in the Workplace, CD Album
Joy in the Workplace, DVD
Synergizing Your Business Handbook
Success Is Fun Audio Album
Synergizing Your Business Audio Album
Personal Development:
Creating Extraordinary Joy
Creating Extraordinary Joy, CD Album
Creating Extraordinary Joy, DVD
Synergy Life Mastery Audio Album
Catch the Wind with Your Wings
Synergy Team Power Credo
Synergy is a force multiplier that elevates morale, quality workmanship, and a sense of pride in accomplishment. It turns people around from fear motivation to desire motivation.
Synergy is optimistic and strives for excellence as a natural consequence of its meaning. It promotes unity, covers up triviality, and builds bridges instead of walls.
Synergy creates a sense of belonging and existentialism, which are the seeds of personal security. It devastates greed and eliminates destructive ego and introduces learning.
Synergy powers up innovation and stifles bureaucracy, and makes everyone say “us” instead of “us and them.” Triple-win becomes a way of life where: the customer wins, the company wins, and the team wins . . . in that order.
Every goal, every function, and every success within an organization is much more gratifying and easily achieved . . . when there’s Synergy. People multiply success when communicating and cooperating with one another . . . that’s Synergy.
It is a force that can work for you . . . if you’ll let it!
Contents
Success Habit One: Building Trust