Managing the Dental Team: Guidelines for Practice Success. American Dental Association

      • Sample Checklist For Personnel Records

      

Recruiting

      • The Application Process

      • Sample Skills and Attributes Inventory Worksheet

      • Initial Telephone Screening

      • Sample Telephone Screening Questionnaire

      • The Interview Process

      • Working Interviews vs. Skills Assessments

      

What You Should Consider

      • Background Checks

      • Reference Checks

      • Sample Checklist For Conducting Background Checks

      • Sample Waiver to Allow a Reference Check

      • Sample Reference Check Form

      • Professional and/or Personal References Tips

      • Professional and/or Personal References

      • Credit Checks and Bonding

      

Onboarding New Employees

      • Sample New Hire Checklist #1

      • Sample New Hire Checklist #2

      • Sample New Hire Checklist #3

      

Working with Family Members

      

Hiring Temporary Staff

      

Professional Liability Coverage

      

Terminations

      • Guidelines For an In-person Termination Meeting

      • Sample Termination Script

      • Sample Termination Checklist

      

Managing Performance

      • Staff Compensation

      • Sample Report: Total Staff Compensation/Employee Compensation Analysis

      • Benefits

      • A Benefits Primer

      • Considerations For a Maternity Leave of Absence Policy

      • Managing Employee Performance and Salary Reviews

      • Tips For Managing Performance – All Employees

      • Tips For Managing Performance – New Employees

      • Tips For Managing Salary Reviews – All Employees

      • Staff Satisfaction

      • Staff Training

      • Staff Training Topics

      • Suggested Staff Training Topics

      • Continuing Education

       Manuals and Policies

      

Creating the Policy Manual

      

Policies to Consider

      • Sample Checklist: What To Include in Your Employee Policy Manual

       ADA Guidelines for Practice Success™ (GPS™)

Introduction

      Your dental team is vital to your practice and its strength and cohesiveness directly impacts the success of your practice. Your staff is able to dedicate itself to providing quality patient care when its time, energy and resources aren’t needed to fill vacant positions or resolve conflicts.

       Your staff is able to dedicate itself to providing quality patient care when its time, energy and resources aren’t needed to fill vacant positions or resolve conflicts.

       Managing the Dental Team: What It Means and Why It Matters

      In many ways, the dentist has responsibilities similar to those of a manager of a successful sports team. Both professionals need to consistently demonstrate strong leadership that’s fair and empathetic. At the same time, they must assess the strengths of each individual and understanding the best way to motivate each team member. Your patients will see a caring, precise and well-coordinated operation where everyone is highly professional and committed to their