With a profound sigh and a sense of irreparable loss, not the less poignant that it was a loss of what had never really been, I roused at last from my reverie, and soon after left the house.
A dozen times between my door and Washington Street I had to stop and pull myself together, such power had been in that vision of the Boston of the future to make the real Boston strange. The squalor and malodorousness of the town struck me, from the moment I stood upon the street, as facts I had never before observed. But yesterday, moreover, it had seemed quite a matter of course that some of my fellow-citizens should wear silks, and others rags, that some should look well fed, and others hungry. Now on the contrary the glaring disparities in the dress and condition of the men and women who brushed each other on the sidewalks shocked me at every step, and yet more the entire indifference which the prosperous showed to the plight of the unfortunate. Were these human beings, who could behold the wretchedness of their fellows without so much as a change of countenance? And yet, all the while, I knew well that it was I who had changed, and not my contemporaries. I had dreamed of a city whose people fared all alike as children of one family and were one another’s keepers in all things.
Another feature of the real Boston, which assumed the extraordinary effect of strangeness that marks familiar things seen in a new light, was the prevalence of advertising. There had been no personal advertising in the Boston of the twentieth century, because there was no need of any, but here the walls of the buildings, the windows, the broadsides of the newspapers in every hand, the very pavements, everything in fact in sight, save the sky, were covered with the appeals of individuals who sought, under innumerable pretexts, to attract the contributions of others to their support. However the wording might vary, the tenor of all these appeals was the same:
“Help John Jones. Never mind the rest. They are frauds. I, John Jones, am the right one. Buy of me. Employ me. Visit me. Hear me, John Jones. Look at me. Make no mistake, John Jones is the man and nobody else. Let the rest starve, but for God’s sake remember John Jones!”
Whether the pathos or the moral repulsiveness of the spectacle most impressed me, so suddenly become a stranger in my own city, I know not. Wretched men, I was moved to cry, who, because they will not learn to be helpers of one another, are doomed to be beggars of one another from the least to the greatest! This horrible babel of shameless self-assertion and mutual depreciation, this stunning clamor of conflicting boasts, appeals, and adjurations, this stupendous system of brazen beggary, what was it all but the necessity of a society in which the opportunity to serve the world according to his gifts, instead of being secured to every man as the first object of social organization, had to be fought for!
I reached Washington Street at the busiest point, and there I stood and laughed aloud, to the scandal of the passers-by. For my life I could not have helped it, with such a mad humor was I moved at sight of the interminable rows of stores on either side, up and down the street so far as I could see — scores of them, to make the spectacle more utterly preposterous, within a stone’s throw devoted to selling the same sort of goods. Stores! stores! stores! miles of stores! ten thousand stores to distribute the goods needed by this one city, which in my dream had been supplied with all things from a single warehouse, as they were ordered through one great store in every quarter, where the buyer, without waste of time or labor, found under one roof the world’s assortment in whatever line he desired. There the labor of distribution had been so slight as to add but a scarcely perceptible fraction to the cost of commodities to the user. The cost of production was virtually all he paid. But here the mere distribution of the goods, their handling alone, added a fourth, a third, a half and more, to the cost. All these ten thousand plants must be paid for, their rent, their staffs of superintendence, their platoons of salesmen, their ten thousand sets of accountants, jobbers, and business dependents, with all they spent in advertising themselves and fighting one another, and the consumers must do the paying. What a famous process for beggaring a nation!
Were these serious men I saw about me, or children, who did their business on such a plan? Could they be reasoning beings, who did not see the folly which, when the product is made and ready for use, wastes so much of it in getting it to the user? If people eat with a spoon that leaks half its contents between bowl and lip, are they not likely to go hungry?
I had passed through Washington Street thousands of times before and viewed the ways of those who sold merchandise, but my curiosity concerning them was as if I had never gone by their way before. I took wondering note of the show windows of the stores, filled with goods arranged with a wealth of pains and artistic device to attract the eye. I saw the throngs of ladies looking in, and the proprietors eagerly watching the effect of the bait. I went within and noted the hawk-eyed floor-walker watching for business, overlooking the clerks, keeping them up to their task of inducing the customers to buy, buy, buy, for money if they had it, for credit if they had it not, to buy what they wanted not, more than they wanted, what they could not afford. At times I momentarily lost the clue and was confused by the sight. Why this effort to induce people to buy? Surely that had nothing to do with the legitimate business of distributing products to those who needed them. Surely it was the sheerest waste to force upon people what they did not want, but what might be useful to another. The nation was so much the poorer for every such achievement. What were these clerks thinking of? Then I would remember that they were not acting as distributors like those in the store I had visited in the dream Boston. They were not serving the public interest, but their immediate personal interest, and it was nothing to them what the ultimate effect of their course on the general prosperity might be, if but they increased their own hoard, for these goods were their own, and the more they sold and the more they got for them, the greater their gain. The more wasteful the people were, the more articles they did not want which they could be induced to buy, the better for these sellers. To encourage prodigality was the express aim of the ten thousand stores of Boston.
Nor were these storekeepers and clerks a whit worse men than any others in Boston. They must earn a living and support their families, and how were they to find a trade to do it by which did not necessitate placing their individual interests before those of others and that of all? They could not be asked to starve while they waited for an order of things such as I had seen in my dream, in which the interest of each and that of all were identical. But, God in heaven! what wonder, under such a system as this about me — what wonder that the city was so shabby, and the people so meanly dressed, and so many of them ragged and hungry!
Some time after this it was that I drifted over into South Boston and found myself among the manufacturing establishments. I had been in this quarter of the city a hundred times before, just as I had been on Washington Street, but here, as well as there, I now first perceived the true significance of what I witnessed. Formerly I had taken pride in the fact that, by actual count, Boston had some four thousand independent manufacturing establishments; but in this very multiplicity and independence I recognized now the secret of the insignificant total product of their industry.
If Washington Street had been like a lane in Bedlam, this was a spectacle as much more melancholy as production is a more vital function than distribution. For not only were these four thousand establishments not working in concert, and for that reason alone operating at prodigious disadvantage, but, as if this did not involve a sufficiently disastrous loss of power, they were using their utmost skill to frustrate one another’s effort, praying by night and working by day for the destruction of one another’s enterprises.
The roar and