“The Performance Gap?”
“It’s a theory that explains why knowledge generally doesn’t translate into results. You see, all too often we know what we should do but we don’t do what we know. We are human beings when what we really should be are humans doing. Many leaders know they should have a clear sense of their future vision and powerfully communicate it to the people they have the privilege to lead. They know they need to take steps to develop deeper connections with those under their leadership. The problem is that they have failed to develop the action habit. And, therefore, they put off doing what they intuitively know they should do. They spend their days majoring in minor things and slowly the weeks, months and years slip by them. These types of leaders never fully realize that 90 percent of leadership success comes in the follow-through, in the implementation and execution of the knowledge they have gathered. Everyone says we are so fortunate to live in this age of information. But what most people fail to appreciate is that information alone is not power. Power and competitive advantage come only when sound information is decisively acted upon.”
“That’s so true, Julian. Most of us in our company know at least a few dozen things we could probably implement in a week or so to at least improve the situation. And yet we are so busy with the daily emergencies that always seem to burden us that we end up putting off doing them until the next quarter and then the quarter after that.”
“Quite right. So remember, as I share Yogi Raman’s leadership wisdom with you, that the key to improving your leadership performance is to passionately act on it. Don’t squirrel it away hoping you will have time down the road to study it and put it into play. Recognize its power and deeply embed it into your daily routine so that you practice its principles daily. Make it a part of your leadership and your life right now. Only then will you see quantum improvements in your effectiveness as a leader of people and in the productivity and performance of GlobalView. As noted by Herodotus so many years ago, ‘This is the bitterest pain among men, to have much knowledge but no power.’”
“Any advice on how I might go about ‘making the wisdom a part of my leadership and my life today,’ as you suggest?”
“Most important of all, you must begin to ritualize the wisdom you are about to discover,” Julian replied.
“Huh?”
“The best way to ensure these leadership lessons become a part of who you are is to create rituals around them. That is one of the most timeless and essential of all the leadership truths I will deliver to you.”
“Can you give me an example of a ritual, just so I’m clear about what you’re getting at?”
“Sure. One simple ritual the sages practiced with an almost obsessive sense of commitment was getting up at dawn. They felt this gave them a tremendous head start on their days and fostered self-discipline. By engaging in this simple practice every single day, it became a part of who they were. A time came when they couldn’t have slept in even if they tried.”
“One of my managers is the same way, Julian. As a boy, his father forced him to get up at 5:00 A.M. every single day of the week. He told him he was doing it for his own good, ‘to build character.’ Now, even if he’s on vacation, he still gets up at that ungodly time of the day. Perhaps that’s why he’s one of the most productive people in our company.”
“Personal productivity is generated in many ways. Getting up early is certainly one of the best of them. But the point I’m making is that both the Great Sages of Sivana and your top manager ritualized the discipline of getting up early. Other people have ritualized the discipline of exercising every lunchtime and still others have ritualized the practice of reading every night. What I’m really trying to say, and this is so important for you to understand, is that the only way you will become a visionary leader and liberate the fullness of your leadership talents is by making the truths I’m about to reveal to you part of your daily routine. You need to make them iron-clad rituals, as all the visionary leaders before you have done. In this way you will move beyond simply knowing to doing.”
“Could brushing your teeth be considered a ritual?” I asked earnestly.
“Definitely. Would you ever dream of going into the office without brushing your teeth?”
“I wouldn’t dare inflict such pain on my staff, Julian,” I replied with a hearty laugh, my first in a long time. “Cruel and unusual punishment has been banned in this part of the world, in case you forgot!”
Julian chuckled but then quickly returned to the point he was making. “You brush your teeth every single morning and wouldn’t dream of not doing it. So it’s a perfect example of a ritual. If you can integrate the leadership truths from Yogi Raman’s system into your routine to the same degree, your success as a visionary leader will be guaranteed. This I promise you.”
“Great, I’m feeling excited already. So far you’ve explained that enlightened and effective leaders all have a vividly imagined future vision. They know precisely where they want to go and concentrate their energies on getting there. You’ve also taught me that the leadership truths that make up Yogi Raman’s timeless success system need to be made into rituals so that I practice them daily, almost unconsciously, in spite of how busy I get. Would it be possible for you to give me the elements of this ancient system now?” I asked, barely containing my curiosity.
Julian looked up to the sky, which had now grown dark and starfilled. He gazed for what seemed like an eternity at one star in particular, squinting his eyes in an effort to see it more clearly. Then he muttered something under his breath. While I couldn’t make out all that he said, I did hear, “So there you are, my friend. I’ve missed you for a while.”
Then, realizing that he had drifted off, he quickly caught himself and returned his attention to me, looking mildly embarrassed. “Sorry about that, Peter. When one spends as much time alone as I do, one’s social graces tend to diminish. I apologize for my mind wandering off like that. It’s just that I spotted something I haven’t been able to find all week.”
After a moment, he continued. “Yogi Raman taught me that there were a series of specific rituals practiced by visionary leaders, eight to be precise. These eight disciplines represented a distillation of all the leadership wisdom that had been passed down through the ages and practiced by the world’s greatest leaders of people. These were not the quick-fix, flavor-of-the-month strategies that are so prevalent in today’s businessplace. Instead, they reflected the ageless truths about how to deeply stir men and women into action, how to cultivate tremendous loyalty and respect and how to bring out the very best in the people you lead. Yogi Raman, in all his brilliance, fashioned these eight rituals into the leadership system I’ve promised to share with you for some time now. You have been patient and sincere in your interest to learn a better way to lead. And so the time has come for me to teach the system to you.”
“Would it be fair to assume that the piece of the puzzle you left with me yesterday after your surprise visit to my office has something to do with the first ritual of Yogi Raman’s leadership system?”
“Indeed it does, Peter. The First Ritual of Visionary Leaders is Link Paycheck to Purpose. Simply put, this is the ritual of a compelling future focus. As I have already told you, all enlightened leaders have a richly imagined vision of their organization’s future. But having a vision is not enough. The vision must excite the minds and touch the hearts of the men and women of your organization. People will go far beyond the call of duty when their leader paints for them a future vision that is compelling and important. Purpose is the most powerful motivator in the world.
“Yogi Raman told me that one of the greatest human hungers is the need we all have to make a difference in the lives of others. People have a deep inner need to be a part of something larger than themselves. Whether we are speaking of the CEO or the shipping clerk, every human being needs to feel that he or she is making some sort of contribution. Great leaders appreciate this hunger and constantly communicate