“What a fate!” Martha exclaimed. “Listen—”
But at that moment two empty cake racks were pulled away at the other end of the room, and an apprentice stuck his head through from the back somewhere. “Thought I heard your voice, Lettie,” he said, grinning in the most friendly and flirtatious way. “The new baking’s just up. Tell them.” His head, curly and somewhat floury, disappeared again. Sophie thought he looked a nice lad. She longed to ask if he was the one Martha really liked, but she did not get a chance. Martha sprang up in a hurry, still talking.
“I must get the girls to carry all these through to the shop,” she said. “Help me with the end of this one.” She dragged out the nearest rack and Sophie helped her hump it past the door into the roaring, busy shop. “You must do something about yourself, Sophie,” Martha panted as they went. “Lettie kept saying she didn’t know what would happen to you when we weren’t around to give you some self-respect. She was right to be worried.”
In the shop Mrs Cesari seized the rack from them in both massive arms, yelling instructions, and a line of people rushed away past Martha to fetch more. Sophie yelled goodbye and slipped away in the bustle. It did not seem right to take up more of Martha’s time. Besides, she wanted to be alone to think. She ran home. There were fireworks now, going up from the field by the river where the Fair was, competing with the blue bangs from Howl’s castle. Sophie felt more like an invalid than ever.
She thought and thought, most of the following week, and all that happened was that she became confused and discontented. Things just did not seem to be the way she thought they were. She was amazed at Lettie and Martha. She had misunderstood them for years. But she could not believe Fanny was the kind of woman Martha said.
There was a lot of time for thinking, because Bessie duly left to be married and Sophie was mostly alone in the shop. Fanny did seem to be out a lot, gadding or not, and trade was slack after May Day. After three days Sophie plucked up courage to ask Fanny, “Shouldn’t I be earning a wage?”
“Of course, my love, with all you do!” Fanny answered warmly, fixing on a rose-trimmed hat in front of the shop mirror. “We’ll see about it as soon as I’ve done the accounts this evening.” Then she went out and did not come back until Sophie had shut the shop and taken that day’s hats through to the house to trim.
Sophie at first felt mean to have listened to Martha, but when Fanny did not mention a wage, either that evening or any time later that week, Sophie began to think that Martha had been right.
“Maybe I am being exploited,” she told a hat she was trimming with red silk and a bunch of wax cherries, “but someone has to do this or there will be no hats at all to sell.” She finished that hat and started on a stark black and white one, very modish, and a quite new thought came to her. “Does it matter if there are no hats to sell?” she asked it. She looked round the assembled hats, on stands or waiting in a heap to be trimmed. “What good are you all?” she asked them. “You certainly aren’t doing me a scrap of good.”
And she was within an ace of leaving the house and setting out to seek her fortune, until she remembered she was the eldest and there was no point. She took up the hat again, sighing.
She was still discontented, alone in the shop next morning, when a very plain young woman customer stormed in, whirling a pleated mushroom bonnet by its ribbons. “Look at this!” the young lady shrieked. “You told me this was the same as the bonnet Jane Farrier was wearing when she met the Count. And you lied. Nothing has happened to me at all!”
“I’m not surprised,” Sophie said, before she had caught up with herself. “If you’re fool enough to wear that bonnet with a face like that, you wouldn’t have the wit to spot the King himself if he came begging – if he hadn’t turned to stone first just at the sight of you.”
The customer glared. Then she threw the bonnet at Sophie and stormed out of the shop. Sophie carefully crammed the bonnet into the wastebasket, panting rather. The rule was: Lose your temper, lose a customer. She had just proved that rule. It troubled her to realise how very enjoyable it had been.
Sophie had no time to recover. There was the sound of wheels and horse hoofs and a carriage darkened the window. The shop bell clanged and the grandest customer she had ever seen sailed in, with a sable wrap drooping from her elbows and diamonds winking all over her dense black dress. Sophie’s eyes went to the lady’s wide hat first – real ostrich plume dyed to reflect the pinks and greens and blues winking in the diamonds and yet still look black. This was a wealthy hat. The lady’s face was carefully beautiful. The chestnut-brown hair made her seem young, but… Sophie’s eyes took in the young man who followed the lady in, a slightly formless-faced person with reddish hair, quite well dressed, but pale and obviously upset. He stared at Sophie with a kind of beseeching horror. He was clearly younger than the lady. Sophie was puzzled.
“Miss Hatter?” the lady asked in a musical but commanding voice.
“Yes,” said Sophie. The man looked more upset than ever. Perhaps the lady was his mother.
“I hear you sell the most heavenly hats,” said the lady. “Show me.”
Sophie did not trust herself to answer in her present mood. She went and got out hats. None of them were in this lady’s class, but she could feel the man’s eyes following her and that made her uncomfortable. The sooner the lady discovered the hats were wrong for her, the sooner this odd pair would go. She followed Fanny’s advice and got out the wrongest first.
The lady began rejecting hats instantly. “Dimples,” she said to the pink bonnet, and “Youth” to the caterpillar-green one. To the one of twinkles and veils she said, “Mysterious allure. How very obvious. What else have you?”
Sophie got out the modish black and white, which was the only hat even remotely likely to interest this lady.
The lady looked at it with contempt. “This one doesn’t do anything for anybody. You’re wasting my time, Miss Hatter.”
“Only because you came in and asked for hats,” Sophie said. “This is only a small shop in a small town, Madam. Why did you—” Behind the lady, the man gasped and seemed to be trying to signal warningly “—bother to come in?” Sophie finished, wondering what was going on.
“I always bother when someone tries to set themselves up against the Witch of the Waste,” said the lady. “I’ve heard of you, Miss Hatter, and I don’t care for your competition or your attitude. I came to put a stop to you. There.” She spread out her hand in a flinging motion towards Sophie’s face.
“You mean you’re the Witch of the Waste?” Sophie quavered. Her voice seemed to have gone strange with fear and astonishment.
“I am,” said the lady. “And let that teach you to meddle with things that belong to me.”
“I don’t think I did. There must be some mistake,” Sophie croaked. The man was now staring at her in utter horror, though she could not see why.
“No mistake, Miss Hatter,” said the Witch. “Come, Gaston.” She turned and swept to the shop door. While the man was humbly opening it for her, she turned back to Sophie. “By the way, you won’t be able to tell anyone you’re under a spell,” she said. The shop door tolled like a funeral bell as she left.
Sophie put her hands to her face, wondering what the man had stared at. She felt soft, leathery wrinkles. She looked at her hands. They were wrinkled too, and skinny, with large veins in the back and knuckles like knobs. She pulled her grey skirt against her legs and looked down at skinny, decrepit ankles and feet which had made her shoes all knobbly. They were the legs of someone about ninety and they seemed to be real.
Sophie got herself to the mirror, and found she had to hobble. The face in the mirror was quite calm, because it was what she expected to see. It was the face of a gaunt old woman, withered and brownish,