✔ Brand identity (logo) designers: If you need help only with logo development or refinement, hire a graphic designer who specializes in brand identity who has a proven track record and a portfolio of success. Ask to see samples to be sure the caliber of design matches up with your expectations. Then use the advice in Chapter 8 as you manage the logo-development process.
✔ Advertising agencies: Some ad agencies specialize in brand development. Others focus on creation of print, broadcast, or interactive advertising. Yet others are known for award-winning packaging, and even for their public-relations departments. Chapter 13 includes guidance for determining your needs, locating the right resources, and working with the professionals you hire.
✔ Are they competent? In other words, do they have the experience?
✔ Is the chemistry right? Do they get us?
✔ Do their compensation needs fit within our budget?
Gulp! How much does it cost?
Branding budgets run the gamut depending on whether you’re building a brand that will face only moderate competition in a small geographic region or a brand that aims to elbow out major competitors in the global marketplace. What’s more, budgets vary depending on whether you can reach your market through digital communications and social media or whether you need to invest in traditional media and marketing channels.
A glance at branding budgets
Table 1-1 shows a lineup of the major tasks involved in brand development along with the range of price tags involved. Brace yourself: The high-end figures are apt to cause heart palpitations.
Table 1-1 Professional Brand-Development Fees
As Table 1-1 verifies, there’s a huge range between the low-end costs involved to build a professional brand that competes on a local or regional level and the high-end costs involved to build a powerful brand that can flex its muscle nationally or internationally.
If your goal is to build a brand that you can grow, leverage, and even sell in the future, invest the money required to get off to a good start. By the time you amortize your start-up expenses, the cost will be minimal in comparison to the value received.
In lieu of big bucks …
If you don’t have the budget to develop the most powerful brand identity, triple or quadruple your efforts to design and deliver the most consistent brand experience. Follow these suggestions:
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✔ Develop a brand experience that never fails or fluctuates. If you can’t have the most dazzling brand identity and presentation, aim instead to have the most amazing and amazingly consistent brand encounters. Chapters 13 and 14 help you deliver a brand experience that never lets consumers down and never leaves them wondering what you stand for.
When people choose your offerings, what they really buy into is your brand. How well you define and deliver your brand determines the ultimate value and success of your business. View branding not as an expense but as an investment that delivers value over the long haul.
Is branding the right next step? If you answer “yes” to a good many of the following questions, you have good reason to turn the page and get started!
✔ Are you launching a business, product, or personal effort that will benefit from a clear identity and high awareness?
✔ Have you been in business for a while but feel you lack consumer awareness and understanding about who you are and what you stand for?
✔ Do you worry that prospects don’t know your name or the distinct benefits you offer?
✔ Do you feel that people in your own organization are unclear about how to explain your offerings, your distinctions, your target market, and how you excel over competitors?
✔ When you study your marketing materials, personal presentations, and the ways that people encounter you or your business, do you see inconsistencies in the look, message, and personality being presented?
✔ Is the leader of your organization prepared to devote time, staff, energy, and dollars to develop, launch, and grow a brand?
And the final question is “Can you think of even one reason why people should choose your offering over competing solutions?” If so, turn the page and start building your brand!
Chapter 2
Why, What, How, and When to Brand
In This Chapter
▶ Branding products, businesses, nonprofits, and even yourself
▶ Following the branding process, step by step
▶ Seizing the best moment to brand or rebrand
More than 5,000 branding books and millions of branding websites give proof to the fact that brands are a hot topic surrounded by a deluge of information – and confusion. To clear up the facts, here are a few easy definitions.
Branding is the process of positioning, packaging, and presenting the vision and idea of your brand so that others understand and believe what you stand for and the promise you invariably make and keep.
Branding isn’t a veneer that you slap on (usually in the form of a new logo) to mask or transform a product offering. Treating branding like some skin-deep solution is like putting lipstick