For keynote presentations, I do not recommend building a participant guide, but I do recommend a handout. Most people use PowerPoint presentations during their delivery. My recommendation is to keep it simple. Provide the notes and tools available within the PowerPoint program. There are two approaches that I like. The first is fairly simple and requires that you insert text below each slide you deliver. Audience members see the slide on the screen in front of them but have a smaller slide in their handout, with the text you provide. They will look something like what is shown in Figure 1.1.
Figure 1.1 Sample slide and handout
This approach requires some development from your end. If you want to distinguish yourself from other speakers, these handouts certainly will go a long way toward doing just that.
If you prefer to let your clients take more notes, the second option would be to simply print your slides using the Handouts section of the print screen within your presentation software. Then go to the section marked “Slider per page” and select “3.” By doing this, you will provide your participants with both copies of your slides and a convenient place to take notes. The resulting handout will look something like Figure 1.2.
Figure 1.2 Presentation software slides with notes page
For seminars and workshops, the materials change dramatically. The intent is no longer to allow participants to follow along or to take some stray notes. The intent is to teach, and the document you provide needs to be created with that intent in mind. Here are a couple of guidelines to think about as you develop your participant materials.
1. Remember that the materials you provide are participant guides, not books. The guides should be created not as teaching tools but as participant tools. That means the materials should be designed with directions on various exercises you intend to cover, worksheets that will allow participants to become involved in your material, and plenty of room to take notes. As far as text is concerned, just list the facts. Remember, it's not a teaching guide. It's a participant guide.
2. Move your font size up to 13 or 14. The guide should be easy to read and easy to follow. A larger font not only accomplishes this task, but once again, it moves the text away from looking like a book and toward looking like a participant guide.
3. Put a copyright symbol on every page you produce. This symbol will remind anyone who sees it that your materials are not to be reproduced without your permission. Unethical people will do strange things, but the key here is to not allow that unethical behavior to be justified or to go unnoticed.
4. Make sure you have your contact information in the guide. Be sure to put your contact information behind the cover page and on the last page of the participant guide. I can't count how many times I've been contacted by a participant who took a program from me years ago, held onto the participant guide, and used the guide to track me down.
I used to think that I had the perfect system for finishing a seminar. I'd make myself available for hours before a session, but after the session, if you blinked, you would miss me. During more seminars than I would like to mention, I would start packing my laptop bag during the last five minutes of delivery. That meant I could finish and catch a flight booked with a tight connection.
Gone are the days when professional speakers could take to the stage, wow an audience, shake a few hands, sign a couple of books, and leave.The days of flying clients to beautiful locations, sending in internal speakers to educate the clients, sprinkling in a couple of professional speakers to hold the meeting together, and marching clients to golf courses after lunch no longer exist. Remind yourself that each delivery is a blessing.
My suggestion is a simple one. Book the later flight, and do not run out of the room when you've finished your delivery. Quite possibly the best selling time for additional seminars takes place the moment you finish that seminar. You owe it to your client and yourself to spend as much time as necessary to sign books, answer questions, and let the audience get to know you.
Marketing Your Programs
Whether you conduct open session seminars or closed session seminars, keynotes or actual seminars, you still will need to market your services.
Nothing else matters if no one attends your seminar. We call the populating of programs BITS, or “butts in the seats!” Fortunately, regardless of which type of program you choose to deliver, the marketing basics will not change. It all starts with your book.
Like it or not, books build credibility. It might not seem fair, but that's the way it is. That means if you are going to run seminars and workshops, you better start working on that book now. I suppose all authors create their masterpieces differently. However, you're stuck with me as your mentor, and I'm going to tell you how I do it.
The most brutal moment for any author is the day the first word goes into that computer. It's brutal because it's a little like starting to run up a mountain path that's 100 miles long. The first couple of miles seem as hopeless as the first couple of words – that is, unless you've created an outline. That's the first step in this process.
A book outline allows you to create a blueprint for the work you will be creating. It would be rather hard emotionally to put your hands on a keyboard and start typing away without an outline. When I create my book outlines, I usually try to wait until I have a nice environment to be inspired. It may very well be one or two hours of the most critical time of the project, so I recommend you pick your environment carefully.
In 1992, when I started to create the first edition of this book, I'll never forget where that outline came from. I was traveling to Cairo, Egypt, to conduct a Train-the-Trainer course for Xerox Egypt. It was the first of many trips I would take to that wonderful city, but I knew I was going to want to come back with an outline. I checked into a hotel called El Gezirah Sheraton Hotel. When I got to my room, I stepped out on my balcony and nearly lost my breath. Fifteen stories below was the Nile River calmly breaking around the small island my hotel was on. I could look up the river for miles. Between the melodic calls for prayer from the mosques, the boats, and the beauty, I was entranced and inspired. With my trusty notebook and pen in hand, and in what was probably less than 30 minutes, I had a 15-page outline in front of me.
Each page represented a chapter. Each chapter consisted of bulleted points. When you are outlining, you are in what I call “expansion mode.” This means that this is not the time to evaluate what you are writing. Rather it is the time to simply write…and keep writing. While you are writing, make sure you leave some space in between those bullets of yours, because you will fill in the space shortly.
I'm assuming you will be writing about something you've spoken about before. At first, these bullets should flow in a logical sequence. However, information can be moved at any time, anywhere. Don't obsess too much about sequence. In between those bullets should be one- or two-word reminders of the stories, analogies, or other creative ideas you intend to make a part of your chapter.
Before you know it, phase one of the outline is complete, and you have yourself