Method of Debt Collection. English version. Artem Varfolomey

specific offenses and are punishable under criminal procedure.

      All information about the consequences of client’s actions, any analysis of options to solve his problem the staff must not inform the client in an abusive form, tone, and also the form of threats. During every conversation with the client an employee should emphasize his respect to the identity of the interlocutor on their part and on the part of the Bank.