26 Chapter 20: Euthanasia and Pet Loss The five stages of grief References
27 Chapter 21: Client Management Evaluating your clients Client management; essential skills for the veterinary assistant Employee roles References
28 Chapter 22: Medical Records References
29 Chapter 23: Occupational Safety and Health Administration What is the Occupational Safety and Health Administration? Material safety data sheets OSHA labeling of secondary containers OSHA inspections Common OSHA veterinary violations Fines References
30 Chapter 24: Pet Health Insurance References Resources
31 Glossary
32 Index
List of Tables
1 Chapter 9Table 9.1 Body system abnormalities.Table 9.2 Normal pulse rates.Table 9.3 Number of deciduous and permanent teeth in dogs and cats.Table 9.4 Timeframe of tooth eruption in dogs and cats.Table 9.5 Disposing of hazardous materials.
2 Chapter 11Table 11.1 Vaccine terminology.
3 Chapter 12Table 12.1 Anticoagulants and cap colors.
4 Chapter 13Table 13.1 Pharmacology terms and definitions.Table 13.2 Controlled substances categories.Table 13.3 Common abbreviations used in prescriptions.Table 13.4 Endoparasites.
5 Chapter 14Table 14.1 Manual processing of radiographs.
6 Chapter 15Table 15.1 Common sutures used in veterinary medicine.
7 Chapter 17Table 17.1 Energy in carbohydrates.
8 Chapter 24Table 24.1 Comparison of two pet insurance companies for a 6‐month‐old inta...
List of Illustrations
1 Chapter 3Figure 3.1 Median plane.Figure 3.2 Anterior/posterior.Figure 3.3 Medial/lateral.Figure 3.4 Proximal/distal.Figure 3.5 Anatomical terms.Figure 3.6 Rostral.Figure 3.7 Cranium.Figure 3.8 Vertebral formula.Figure 3.9 Bones of the forelimb.Figure 3.10 Bones of the hindlimb.Figure 3.11 External anatomy of the head.Figure 3.12 External anatomy, anterior portion.Figure 3.13 External anatomy, posterior portion.Figure 3.14 External anatomy, middle portion.Figure 3.15 Veins.Figure 3.16 Saphenous vein.Figure 3.17 Muscles.Figure 3.18 Internal organs.Figure 3.19 Gallbladder/liver.Figure 3.20 Urinary system.Figure 3.21 Female anatomy.
2 Chapter 4Figure 4.1 Rope leash.Figure 4.2 Application of gauze muzzle (1).Figure 4.3 Application of gauze muzzle (2).Figure 4.4 Light restraint.Figure 4.5 Tender hold during physical examination.Figure 4.6 Relaxed cat facial expression.Figure 4.7 Feline towel restraint.Figure 4.8 Cat restraint bag.Figure 4.9 Lateral recumbency restraint.Figure 4.10 Fear and stress in (a) cats and (b) dogs.Figure 4.11 Restraining a bird with a towel. Courtesy of Kara M Burns, LVT, ...
3 Chapter 5Figure 5.1 Health‐care team member and client.Figure 5.2 Name badge alternatives.
4 Chapter 6Figure 6.1 BCS descriptors for dogs in a five‐point system.Figure 6.2 BCS descriptors for cats in a five‐point system.
5 Chapter 8Figure 8.1 Pregnant bitch.Figure 8.2 Water sac presented.Figure 8.3 Puppy being born.Figure 8.4 Placenta.Figure 8.5 Breaking sac.Figure 8.6 Bitch nursing pups.Figure 8.7 Gender identification.
6 Chapter 9Figure 9.1 Taking pulse in the femoral artery of a cat.Figure 9.2 Arrows pointing to the femoral artery of a cat.
7 Chapter 10Figure 10.1 Overgrown