7 What images of Latinas exist in our society? How might they affect Gabriella's relationship with Russell?
8 If you were the counselor, how would you have handled the situation?
Culturally competent care has become a major force in the helping professions (American Psychological Association, 2017; CACREP, 2015; Ratts, Singh et al., 2015). The therapy session between Dr. D. and Gabriella illustrates the importance of cultural awareness and sensitivity in mental health practice. There is a marked worldview difference between the White therapist and the Latina client. In many respects, these beliefs tend to overlook the importance of race and culture in the therapeutic setting. Let us briefly explore these factors in analyzing the preceding transcript.
CULTURE‐UNIVERSAL (ETIC) VERSUS CULTURE‐SPECIFIC (EMIC) FORMULATIONS
First and foremost, it is important to note that Dr. D. is well‐intentioned, but like many helping professionals he is culture‐bound and adheres to EuroAmerican assumptions and values that encapsulate and prevent him from seeing beyond his Western therapeutic training (Desai, Paranamana et al., 2021). One of the primary issues raised in this case relates to the etic (culturally universal) versus emic (culturally specific) perspectives in psychology and mental health. Dr. D. operates from the former position. His training has taught him that disorders such as panic attacks, depression, schizophrenia, and sociopathic behaviors appear in all cultures and societies; that minimal modification in their diagnosis and treatment is required; and that Western concepts of normality and abnormality can be considered universal and equally applicable across cultures (Arnett, 2009; Suzuki, Kugler, & Aguiar, 2005; Thalmayer, Toscanelli, & Arnett, 2021). Many culturally responsive psychologists, however, operate from an emic position and challenge these assumptions. In Gabriella's case, they argue that lifestyles, cultural values, and worldviews affect the expression and determination of behavior disorders (Ponterotto, Utsey, & Pedersen, 2006). They stress that all theories of human development arise within a cultural context and that using the EuroAmerican values of normality and abnormality may be culture‐bound and biased (Locke & Bailey, 2014). From this case, we offer five tentative cultural/clinical observations that may help Dr. D. in his work with Gabriella.
CULTURAL CONCEPTS OF DISTRESS
It is obvious that Dr. D. has concluded that Gabriella suffers from a panic disorder and that her attacks fulfill criteria set forth in the Diagnostic and Statistical Manual of Mental Disorders (DSM‐5) (American Psychiatric Association, 2013). When Gabriella uses the term ataques to describe her emotional outbursts, episodes of crying, feeling faint, somatic symptoms (“heat rising in her chest”), feeling of depersonalization (unreal), and loss of control, a Western‐trained counseling/mental health professional may very likely diagnose a panic attack. Is a panic attack diagnosis the same as ataques? Is ataque simply a Latin American translation of an anxiety disorder? We now recognize that ataque de nervios (“attack of the nerves”) is a cultural syndrome, occurs often in Latin American countries (in individuals of Latinx descent), and is distinguishable from panic attacks (American Psychological Association, 2013). Cultural syndromes that do not share a one‐to‐one correspondence with psychiatric disorders in DSM‐5 have been found in South Asia, Zimbabwe, Haiti, China, Mexico, Japan, and other places. Failure to consider the cultural context and manifestation of disorders often results in inaccurate diagnosis and inappropriate treatment (Sue, Sue, Sue, & Sue, 2022).
ACKNOWLEDGING GROUP DIFFERENCES
Dr. D. seems to easily dismiss the importance of Gabriella's Latinx culture as a possible barrier to their therapeutic work together. Gabriella wonders aloud whether he can understand her as a Latina (being a racial, ethnic, cultural being), and the unique problems she faces as a Person of Color. Dr. D. attempts to reassure Gabriella that he can, in several ways. He stresses (a) that people are more similar than different, (b) that we are all “human beings,” (c) that he has much experience in working with Latinx individuals, and (d) that everyone is the “same under the skin.” Although there is much truth to these statements, he has unintentionally negated Gabriella's racialized experiences, and the importance that she places on her racial/ethnic identity. In multicultural counseling, this response often creates an impasse to therapeutic relationships (Arredondo, Gallardo‐Cooper, Delgado‐Romero, & Zapata, 2014). Note, for example, Gabriella's long period of silence following Dr. D.'s response. He apparently misinterprets this as agreement. We will return to this important point shortly.
BEING AWARE OF COLLECTIVISTIC CULTURES
It is obvious that Dr. D. operates from an individualistic approach and values individualism, autonomy, and independence. He communicates to Gabriella that it is more important for her to decide what she wants for herself than to be concerned about her parents’ desires. Western European concepts of mental health stress the importance of independence and “being your own person,” because this leads to healthy development and maturity, rather than dependency (in Gabriella's case, “pathological family enmeshment”). The psychosocial unit of identity in many societies is not the individual, but resides in the family, group, or community. Dr. D. fails to consider that in many collectivistic cultures, such as Latinx and Asian American cultures, independence may be considered undesirable and interdependence as valuable (Ivey, Ivey, & Zalaquett, 2014; Kail & Cavanaugh, 2013). When the norms and values of Western European concepts of mental health are imposed universally upon culturally diverse clients, there is the very real danger of cultural oppression, resulting in “blaming the victim.”
ATTUNING TO CULTURAL AND CLINICAL CLUES
There are many cultural clues that might have provided Dr. D. with additional insights into Latinx culture and its meaning for culturally competent assessment, diagnosis, and treatment. We have already pointed out his failure to explore more in depth Gabriella's description of her attacks (ataques de nervios), and her concern about her parents’ approval. However, many potential sociocultural and sociopolitical clues were present in their dialogue as well. For example, Dr. D. failed to follow up on why the song “Booty” by Jennifer Lopez precipitated an argument, and what the parents’ use of the term “fetish” shows us about how Russell may potentially view their daughter.
The four‐minute music video “Booty” shows Jennifer Lopez and Iggy Azalea with many anonymous women shaking their derrieres (“booties”) in front of the camera while chanting “Big, big booty, big, big booty” continuously. It has been described as provocative, exploitative, and “soft porn.” Nevertheless, the video became a major hit. While Dr. D. might be correct in saying that the argument couldn't possibly be over a song (implying that there is a more meaningful reason), he doesn't explore the possible cultural or political implications for Gabriella. Is there meaning in her finding the song offensive and Russell's enjoying it? We know, for example, that Latinas and Asian women are victims of widespread societal stereotyping that objectifies them as sex objects. Could this be something that Gabriella is wrestling with? At some level, does she suspect that Russell is only attracted to her because of these stereotypes, as her parents’ use of the word “fetish” implies? In not exploring these issues, or worse yet, not being aware of them, Dr. D. may have lost a valuable opportunity to help Gabriella gain insight into her emotional distress.
BALANCING THE CULTURE‐SPECIFIC AND CULTURE‐UNIVERSAL ORIENTATIONS
Throughout our analysis of Dr. D., we have made the point that culture and life experiences